Jacksonville, Illinois
Not resolved
Customer service
Turnaround Time

Walgreens deducted 2 copays on the same date and time from our checking account on 12/24/15 and has yet to refund the payment. The assistant manager was quite rude while saying they didn't do it.

I even had my bank printout with me.

$30.00 may not be much to them but they are sure losing alot more now due to a large number of prescription transfers and considering a lawsuit over a HIPAA violation when they showed me the computer screen with someone else's prescription history, name and contact information. They do not respect privacy there and obviously do not care about their customers concerns or well being.

Reason of review: Problems with payment.

Preferred solution: Let the company propose a solution.

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