I have been using Walgreen's for several years for my medication. Today as in the past attempted to have my prescription refiled for adderall xr 20mg, which I have been taking for at least 5 years.
Due to not having to go monthly and paying high co pays to my doctor and the time it takes for these visits, my doctor as in the past writes 90 day supplies. Mr. Smith stated he does not feel comfortable filing this approved prescription from my doctor and authorized by my insurance company. I understand others may abuse this drug and many others, however, for Mr.
Smith does not give me a reason why he does not want to fill this prescription, after asking him several times. This medicine is vital for my well being, for ADD I did not know I had my entire life and keeps me from falling asleep when driving. I take the xr extended adderall because I don't want the effects of the medicine. I totally understand its a controlled substance, however there is no reason whatsoever for Mr.
Smith to refuse to fill the 90 day supply. I understand by laws he has the right to refuse anyone, however I am sure that Walgreen's has protocols. The other pharmacist at this same Walgreens has filed my prescription in the past, it may appear that may be discriminatory because I am a Caucasian and he is of black color. I am appalled and offended Mr.
Smith states he did not feel comfortable when he does not even no anything about me. The fact is I am a federal inspector for USDA for 15 years, 10 years postal service, and 3 years disabled veteran. Yes, a total of over 5 years federal service with no history of any drug use or arrests. I will never ever use Walgreens again for anything and I will ensure I state my complaint on every site on the internet and contact my local news media and congressmen.
This is not the American way of conducting business, not all people taking controlled substances are abuses. I am sure having employees conducting business like this, and possibly discriminating against other races is unacceptable.
I will ensure my complaint is forwarded to headquarters because such complaints will cost Walgreen's millions of dollars in revenue for Pharmacists who make decisions based on no merit.
Product or Service Mentioned: Walgreens Pharmacist.
Reason of review: Poor customer service.
Walgreens Cons: Pharmacist was rude.