My son bought a bottle of a type of capsules from Walgreen that he thought he could use. It sat around for a bit and he found out that he needed more potency than that product offered.He checked with Walgreen,which did not have the product he needed.
My issue is with their rigid return policy of 30 days. My son has diabetes, which the product is used for. We found the receipt, the bottle is still sealed, and we have had this for about 2 weeks over the date, which is iron clad to return.
The Manager said he " could not" take back the bottle. I said ,"No, you will not take it back." If the item is sealed and the return is within a reasonable amount of time, I think the company should be more flexible.
Reason of review: Poor customer service.
Monetary Loss: $14.
Preferred solution: Full refund.
Walgreens Cons: Return policy.