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After many calls to find out why my husband's Rx was held up, I got tired of being shuffled to the 3-rd party call center that only knew what their computer screen told them. I had asked for this refill well in advance for this life-sustaining medication for my husband...
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Company wrote 0 public responses to the review from 2 days ago.
Anonymous
Joe

Yup upper managment could care less at these stores for some reason. They dont care about the dedicated business you give them or about making sure the customer is receiving t...

JellyDoll
JellyDoll

The fault lays with your doctor. The procedure you are speaking of is called a Prior Authorization. It's what happens when the insurance company initially refuses to pay for a...

2.5
I liked
  • Employees cashier
I didn't like
  • Manager
  • Upper manager customer service
  • Loss of time
#1418528
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Me and my boyfriend have been discriminated against by our local Walgreens employees and management because we shop with coupons. They have made multiple racist comments about us and treat us as if we are outcasts everytime we were ready to pay. One supervisor did not...
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Company wrote 0 public responses to the review from Dec 06.
#1416461
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Lines busy, asked for manager, none available. Shopped here for over 10 years. Sixty years old bought wine here before now they have to type my birthday and license number before wine purchase???
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Company wrote 0 private or public responses to the review from Dec 04.
Anonymous
Anonymous

Try being written up for not asking for ID even though the customer appeared over 40, and then have the customer feel offended because I considered her old. You may not like t...

JellyDoll
JellyDoll

Omg! Lines busy? At CHRISTMAS time?! Who woulda thunk it? Wow, I've NEVER had to stand in line at a retail store in December before!

3.7
#1415216
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Walgreens - Scanning drivers licenses

Walgreens has no right to scan your drivers license. They not only want to see them when you buy cigarettes or alcohol, they now want to scan them. Stop this madness Walgreen's. I am 64 years old and you will never scan my license again, I refuse! You lost a huge customer and many of my friends also.
Company wrote 0 private or public responses to the review from Dec 04.
#1415183
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I have been a customer at walgreens for over 20 years. I also take my prescriptions to other pharmacies where ever I can get a better price. I took my prescription to your store on Oct. 28 and was given a hard time from a male staffer and told he would not fill my...
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Company wrote 0 private or public responses to the review from Dec 04.
h.kitchener
h.kitchener

You might want to go to the main Walgreen website and find the "contact us" or similar button and complain about this location. Give names if you have them. Your use of pharma...

1.0
I didn't like
  • Will not return
#1415086
Reply to reviews
I have been treated very unfriendly and have been discrimibated against only because i shop with coupons. I was also harrassed by a suoervisor named candice and a lie had been made up about me just so they can get me thrown out of the store. Horrible thing is even the...
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Company wrote 0 private or public responses to the review from Dec 03.
1.5
#1414477
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Had to show my id to buy liquor at Walgreens and I'm 65. Ridiculous! Shows how common sense is gone in today's world to just think the answer is to id everyone. They will lose business and learn the hard way.
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Company wrote 0 public responses to the review from Dec 02.
Anonymous
Bald Eagle

There is NO REASON for Walgreens to see my drivers license or scan it being that I am 74 years old and look it. You do not want my business so your competitors are now receivi...

NauticalSilverDollar
NauticalSilverDollar

It is worse now they are demanding to scan drivers licenses in order to purchase alcohol and cigarettes. I am done with Walgreens. They have no right to scan our license! More...

#1412907
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I recently returned to my winter home in Sun City Arizona. I went to my local Walgreens where I have been shopping for 10 years. I was surprised by their new carding policy but somewhat understanding. What I was shocked by however was that Walgreens would NOT accept my...
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Company wrote 0 private or public responses to the review from Nov 30.
Anonymous
Anonymous

So Exactly What do you want the staff to be trained on? What did you attempt to buy at Walgreens that cost $100.00 since you mention a monetary loss of that much in your compl...

3.2
I didn't like
  • Customer service
#1411773
Reply to reviews
I'm on a sleeping pill and have been doing business with walgreens for all my meds for 10 years. Recently a new pharmacist who I think is indian decent accused me of being a drug addict and would not refill my scripted until December 4th because I got my prescription...
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Company wrote 0 private or public responses to the review from Nov 29.
3.0
I didn't like
  • Pharmacist accused me of being a criminal
#1410359
Reply to reviews
He gave a wrong medication not the one that was written in my Dr.’s prescription!!! And he should say that he didn’t have it, but he insisted to take the medication he gave me, didn’t want to change it, very RUDE ANSWERS!!!
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Company wrote 0 private or public responses to the review from Nov 24.
Anonymous
Anonymous

Are you complaining about Walgreens or Costco?

JellyDoll
JellyDoll

What were you supposed to get and what did they give you? Also, what was it for? Was it a generic versus brand name thing? Because oftentimes the doctor will write for brand a...

#1406807
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