Most helpful review

Refilling Controlled Substance

I have been filling a prescription for a controlled substance through a Walgreens pharmacy for six months now. Each month the prescription has been filled 3-7 days early with no problem whatsoever. Prior to this, the prescription had been filled at a CVS pharmacy for...
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263 comments
#2252400

What is this medicine? Remind me to never take that crap.

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ID
#424350 Review #424350 is a subjective opinion of poster.
Location
Jacksonville Beach, Florida

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New Reviewer

Rx not filled

I reside in Hurricane Ian affected SW Florida. I had back surgery and was waiting for a pain medication to be filled on the 1st. Walgreens in my area are all closed. There is one I can get to but they will not fill it because its a controlled substance; despite my having multiple forms of ID along with a drivers liscence. Publix meanwhile is open and filling prescriptions. Im taking my business to Publix. Corporate Greed. Your stores remain closed and unwilling to help out a customer requiring medication for back surgery. Gail Cully

User's recommendation: Go elsewhere.

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ID
#4040385 Review #4040385 is a subjective opinion of poster.
Location
Tampa, Florida

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New Reviewer

Worst pharmacy & customer service on the planet!

Update by user Sep 23, 2022

Bad to worse!

Original review posted by user Sep 23, 2022
Absolutely awful wait times, customer queues & service. This location (Store #04730 - Mill Creek, WA.) averages 15 minutes per car in the drive through - usually 4-5 car waiting at any given time so you do the math. The average wait time @ the pharmacy...
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ID
#4002549 Review #4002549 is a subjective opinion of poster.
Location
Everett, Washington
Service
Pharmacy Rx Prescription Refill
Cons
  • Numerous
Preferred solution
I would like to see customers boycott this business & store location.

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New Reviewer

Unsatisfied results

Original review updated by user Sep 22, 2022
In July I purchased a $100 eBay gift card from Walgreens. A month later I went to eBay gift card site to check on my balance only to find out that the card doesnt exist according to eBay. I went to another Walgreen store to explain my situation only to find out that Walgreen wont do anything about it. So I called eBay and they told me that I had to deal with Walgreen. This bouncing around happened number of time when I finally got tried of wasting my time. Never buy a gift card from Walgreens again.

User's recommendation: Watch out when you purchase a gift card from Walgreens.

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ID
#3997681 Review #3997681 is a subjective opinion of poster.
Loss
$100

Awful, their pharmacy has gone way downhill

Expect to wait 30 minutes, if not 45, when you call, EVERYTIME. Also expect to make multiple trips to the pharmacy because they never have enough supply to fill. Just dreadful.
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ID
#3963562 Review #3963562 is a subjective opinion of poster.
Location
Arlington, Virginia
New Reviewer

The website to make an appointment for a Covid test fails at the last question. You put in the date the symptoms began and hit continue, but it does not register that you put in the date.

I get to put in all the information and every time I get to putting in the date for the start of the symptoms it will not recognize that I did it and sends me a message to complete the symptom date. PLEASE, either fix the web site or let the individuals stores make the appointments. I am totally frustrated

User's recommendation: Good luck with the faulty websitre.

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ID
#3960412 Review #3960412 is a subjective opinion of poster.
Product
Walgreens Website
Pros
  • Store is usually very professional
Cons
  • Website for covid testing does not work
Preferred solution
Fix the website so I can register for a Covid test. I have wasted hours trying everything I know to complete the forms
New Reviewer

I filed a complaint….hope this doesn’t happen to another customer

A rude cashier was bashing police officers to a fellow employee.my husband died in the line of duty and my son has been shot in the line of duty. I told her that I took offense to her and she got this smart attitude and I asked to see the manager. I explained to the manager (man) and he acted like I was a bother to him and the cashier just laughed at me!

User's recommendation: Teach your employees to quit talking about personal opinions when customers are standing there.

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ID
#3940436 Review #3940436 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Cons
  • Will be transferring to cvs
Preferred solution
Apology
New Reviewer

Walgreens Is Awful - Avoid!!!

Fake "sale" prices that are sometimes double what the real retail price should be. They hope you don't remember what it was before. Take photos. Photo lab truly sucks - cuts off photos and quality is questionable. Definitely take your photos elsewhere and do not...
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ID
#3929424 Review #3929424 is a subjective opinion of poster.
Location
San Diego, California
Cons
  • Arrogant attitudes
  • Warped photos from photo
  • Fake sale prices

I complained of the wait for a prescription pick up. I received a call - not a robo call, but a real person who apologized for the delay.

The Walgreens I complained about called me the next day to apologize for my wait on the previous day. It was a store associate, and she was very nice.
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ID
#3909318 Review #3909318 is a subjective opinion of poster.
Location
Denver, North Carolina

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New Reviewer

Complaint for service

I walk into Walgreen this evening and never in my 53yrs told I had to leave my back pack behind the register. They said it a policy which my back back I use as a purse very light back pack. I see a few customer walking with purse opened I felt insulted Store 1810...
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8 comments
#2241455

Another thumb down because I told you off. I must have hurt your feelings. What a child you are.

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ID
#3896639 Review #3896639 is a subjective opinion of poster.
Location
Watsonville, California
Pros
  • I like walgreen never had any issues
Cons
  • Very unprofessional management
Preferred solution
Apology

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New Reviewer

Total dissatisfaction to

My doc sent in a new script on Aug 16 to Facility in Scurlock Tower Houston Tx. People there first told me it was too soon to fill it but two days later told me I could get it if I waited 30 minutes for it, I said Id pick up the next day. When I got back they said it...
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ID
#3892900 Review #3892900 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Deliver product or service ordered

Refund Policy

My son bought 3 Nicorette stop smoking lozenges. He used 2 and asked me to return one. Being carless he lost the receipt but the box was never opened and those type of products are under lock and key so there was no issue of theft. All he wanted was a store credit beings the product was very expensive to begin with so he would be able to regroup some of the money he lost by buying something that did not help him at all. Sales persons were not helpful and acted like there is no way we are going to give you a store credit without a receipt.

User's recommendation: Maybe you should go to CVS for your drug store supplies.

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1 comment
#2238194

CVS would do the same thing.

ID
#3873487 Review #3873487 is a subjective opinion of poster.
Location
Parkville, Maryland

Store locked during business hours

Store not open, supposed to have opened 11 minutes ago, employee sitting outside doors, waiting for manager to come
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ID
#3872679 Review #3872679 is a subjective opinion of poster.
Location
Tulsa, Oklahoma

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New Reviewer

I can not even put a star.. THE WORST PHARMACY I HAVE DELT WITH IN MY LIFE AND I AM 74

Do Horrible customer service. I tried to get a script filled . And was told I had to transfer all my scripts there before they would fill it or give me any information. Rediculous and rude . I have been on genetic adderal for 35 years and was changing that script from Walmart because the new genetic they have does not set well on my stomach.

User's recommendation: Do not use Walgreens in Stuart Florida all of them do.

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1 comment
#2238195

You are 74 and on Adderall?

ID
#3870072 Review #3870072 is a subjective opinion of poster.
Location
Stuart, Florida
Preferred solution
I want to know whether this is your policy and you need to look up the stars both your pharmacies here in Stuart are rated so low.

Poor customer service

Walgreens. There is a trend in businesses hiring whoever and whatever. Seriously I have seen signs stating NOW HIRING PEOPLE WHO SHOW UP FOR WORK. Another news story featured companies who pay daily. Work today, get paid tomorrow. I believe quite a few work at Walgreen. Untrained and TERRIBLE customer services. One woman said "I don't want this job no way," when I showed her the SALE price of an item. Many such experiences. Are they receiving any training at all?!

User's recommendation: Insist on asking for manager when clerk will not honor sale price or take time to make sure you get the item you're looking for.

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ID
#3863672 Review #3863672 is a subjective opinion of poster.
Location
Dallas, Texas
Pros
  • Convenient
Cons
  • Unskilled workers

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New Reviewer

Been my pain killer, I suffer from fibromyalgia

I have been waiting on my prescription to be filled ck since Sunday.. its wed today n they tell me they dont have any in stock?? In a pain med n say they cant transfer to another Walgreens. I am going on vacation tomorrow n have tickets to prove n have been in a lot of pain as I need to take my pain med. Their answer was go to ER hospital really???

User's recommendation: Don’t but a this Walgreens from pharmacy , rude n useless!!

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ID
#3862370 Review #3862370 is a subjective opinion of poster.
Location
Long Beach, California
Preferred solution
Deliver product or service ordered

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