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I have been filling a prescription for a controlled substance through a Walgreens pharmacy for six months now. Each month the prescription has been filled 3-7 days early with no problem whatsoever. Prior to this, the prescription had been filled at a CVS pharmacy for...
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223 comments
Anonymous
#1765045

If you are filling your rx 3 to 6 days early every month, I absolutely understand why the pharmacy declined to fill. Usually the earliest you can fill a rx (particularly controlled meds) are 2 days early.

And you having to escalate your complaint is not helping but rather flagging you in their system so next pharmacist will assure you don't get your meds too early. Perhaps you are taking more than your prescribed dosage, otherwise I don't see how you could run out and end up in the hospital

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Review
#424350 Review #424350 is a subjective opinion of poster.
My wife has severe asthma, and Primatene is the only thing that keeps us from having to drive to the emergency room once or twice a month. Apparently there are some new policies in place at Walgreens that require the pharmacy staff to treat anyone asking for these...
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113 comments
Anonymous
#1752744

It's a Sudafed item. If they want to sell it, They have to abide by the law as is now.

THERE IS NO CHOICE. you can be offended and get personally butthurt but it's law. No one can override it. If it is so important that you need it multiple times a month.

Get a script. That's the only legal way yo get around it.

That is for every Sudafed item including primatene and bronkaid. You can't get mad and demand people violate law.

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Review
#314997 Review #314997 is a subjective opinion of poster.
4.0
Details
I was just in a Walgreens tonight. The clerk told me that as of Oct 16 2018 EVERYONE purchasing cigarettes will have their personal id scanned - she said it was to cut down on adults purchasing cigarettes for minors. What a bunch of crap. What garbage to suspect me of...
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51 comments
Anonymous
#1715685

I think that Walgreens should stop selling cigarettes, the same way that their competitor CVS has done. That way Walgreens can stop the loss of all of the business of the p.i.s.s.e.d.

off customers who are vowing never to shop there again. And they should stop selling booze as well, because they card the elderly for that as well.

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Review
#1370784 Review #1370784 is a subjective opinion of poster.
Reason of review
Poor customer service
1.4
Details
Walgreens playing doctor is destroying my health!!
I thought it was bad when Walgreens could not even transcribe a prescription correctly for the label on the bottle, they have shown they are even more inept at the pharmaceutical business. I tried contacting Walgreens yesterday to get a refill on a long-standing...
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78 comments
Anonymous
#1677615

Don't *** about the new laws. You can't file a law suit on wal-greens just because they are following the law.

Quit *** about your meds and just deal with it.

You knew the risk when you started opioid treatment. Quit your complaining or find something new.

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Review
#550403 Review #550403 is a subjective opinion of poster.
Pros
  • What they said they were
Cons
  • Refuse to stand by the law
  • Have no compassion
  • Treat customers rudely
Reason of review
Refusal to fulfill a legal prescription due to a computer change and damaging my health from that refusal
Preferred solution
Since Walgreens cannot change the law, they could at least figure a way to fill prescriptions owed and they should be liable for any and all medical bills incurred from this omission. They need to go by there promise as well, and be that "neighborhood p
Tags
  • refusal
  • Refusal Of Refills
On 1/22/17 I entered Walgreens pharmacy around 6:45. I gave the pharmacist my mothers prescription. She then informed me that they had stopped filling prescriptions. The prescription was on an emergency room prescription form. I asked if she could give me enough to...
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22 comments
Anonymous
#1727925

You should have brought your mother straight to the hospital if she was in such bad pain.Pain can raise blood pressure....high blood pressure from pain can lead to a stroke.She is 92.Why in the world would you let her suffer like that and not take her to a hospital?If she is dependent on these meds you could not get her she also could have went thru withdrawal...At her age that could kill her too. Step up your game if you insist on careing for her.Get educated so you know better next time and so you don't kill her.

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Review
#995711 Review #995711 is a subjective opinion of poster.
Reason of review
Order processing issue
2.4
Details
Walgreens had no Haagen Dazs Ice Cream

Update by user Jul 29

Walgreens in Palmdale and Lancaster also Eco Park, Jope Stree Downtown LA did not have my flavor Vanilla Swiss Almond which is my favorite of them all.

Original review posted by user Jul 29

A promotion where harkin does ice cream was 2 for $5.79 At Wal greens during July 21st through July 27 I believe not...
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1 comment
Anonymous
#1724068

Siam, I think that Walgreens should send you a coupon for a free ice cream for all of your troubles.

Review
#1605001 Review #1605001 is a subjective opinion of poster.
Pros
  • Delicious
Cons
  • Manager
  • Manager amber poor attitude
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Walgreens in Independence, Ohio - Clerk needs to ask for the customer card up front

3.7
Details
i was purchasing 2 bottles of nature bounty buy `1 get 1. And i had a coupon. He was going to charge me full price. So i said get 1 free. He asks if i have a card. Well of course doesnt everyone. DAH. Then instead of listening to my phone number i had to dig it out. The clerk should ask for the card or phone number up front like all the other stores. This is my 2nd problem . 1 more i dont come back. ***
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Review
#1663015 Review #1663015 is a subjective opinion of poster.
Pros
  • Employees cashier
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.9
Details
The liquor store clerk argued with me the only document to proof age is "Driver License" Can someone teach employees "There are others legal documents" that can be used a "proof of age".
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5 comments
Anonymous
#1729488

IF YOU TRY TO USE A HANDGUN LICENSE AS IDENTIFICATION TO PURCHASE BEER & TOBACCO,..........."YOU MIGHT BE A REDNECK"

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Review
#1577653 Review #1577653 is a subjective opinion of poster.
Cons
  • Pricing
Reason of review
Poor customer service
Preferred solution
Proper ID training to cashiers

Walgreens - Unfair firing

3.3
Details
I was hired into the Walgreens work at home program headquarters was orlando florida. I was in training for a week with the customer service work at home program for balance rewards! in a class of around 50 other employees and a rushed training. We had to take a quiz which was none open book. I was told i failed this quiz, recieved a message to call the human resources in florida (Jack Bell) he informed me that i was fired do to not passing this! i was in complete shock as i always showed up to work on time ect. ***
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Review
#1668935 Review #1668935 is a subjective opinion of poster.
Pros
  • Good company perks
Cons
  • Ratio of training to employees bad unfair firing many tech issue
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution

Contact Walgreens Customer Service

Mailing Address:
Walgreen Co.
200 Wilmot Road
Deerfield, Illinois 60015
United States
Phone:
(877) 250-5823
All Walgreens Contacts
1.0
Details
I called the custodian of records at 217-554-8949. First of all, when the lady answered she answered like she hated her job and didn't even give her name. I had to ask for it. She said her name was Celisa but she hesitated before telling me which makes me doubt it is...
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1 comment
Anonymous
#1741349

Walgreens Does Not read this message board, so Walgreens Will Not pull the phone call and listen to it.

Review
#1636132 Review #1636132 is a subjective opinion of poster.
Reason of review
Poor customer service