Rating: 2 Stars Clear all filters (191 of 1998 reviews match)
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1.8
Details
I called to have my prescription refilled on 7/30/19, they said it would be ready the next day. I went the next day it was only partially filled. I just came from Walgreens I was told it would be ready in 10 or 15 minutes they were "working on it" after waiting for 45...
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1 comment
Anonymous
#1728166

Walgreens does not keep my Medication in stock. They need to make sure they have enough because I usually have to wait a couple of extra days after pick up time is allowed.

Review
#1610385 Review #1610385 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.9
Details
My husband dropped of his Rx for Adderall and received a text 8/1/2019 stating it was ready for pick-up. He arrived at Walgreens, Laurel, MD and -- in a nutshell, they only had portion of the prescription available and he was told take the amount they have or nothing....
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Review
#1610124 Review #1610124 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Price reduction
2.4
Details
Walgreens had no Haagen Dazs Ice Cream

Update by user Jul 29

Walgreens in Palmdale and Lancaster also Eco Park, Jope Stree Downtown LA did not have my flavor Vanilla Swiss Almond which is my favorite of them all.

Original review posted by user Jul 29

A promotion where harkin does ice cream was 2 for $5.79 At Wal greens during July 21st through July 27 I believe not...
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1 comment
Anonymous
#1724068

Siam, I think that Walgreens should send you a coupon for a free ice cream for all of your troubles.

Review
#1605001 Review #1605001 is a subjective opinion of poster.
Pros
  • Delicious
Cons
  • Manager
  • Manager amber poor attitude
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Walgreens in Phoenix, Arizona - Refund refusal

2.0
Details
I purchased a gift card that did not work. Stephanie the store manager refused my refund.
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Review
#1547919 Review #1547919 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
2.2
Details
Unbelievable how unknowing this staff that is dispensing life saving drugs are !! Last month I ordered several prescriptions by website on a Sunday 3/24/2019. I had a Dr appointment on Tuesday and just waited to pick up the new prescriptions my appointment on the 12th...
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6 comments
Anonymous
#1673862

Just what is so "life saving" about these medications? From what I gather from your post, you had withdrawal symptoms from not getting your narcotic fix.

Yet you apparently have time to enjoy scuba and other activities that normally people who require "life saving medications" are advised NOT to partake in.

Just admit it … you used up your narcotics before they were refilled and are suffering unpleasant consequences. This is not a Walgreens issue.

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Review
#1510585 Review #1510585 is a subjective opinion of poster.
2.4
Details
Refusex to full for no reason.same Dr for years, covered by ins. Within ealgreens ok time frame
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1 comment
Anonymous
#1664605

How is it Walgreen’s fault that YOU want YOUR insurance to allow an early refill and they won’t authorize it? Did you bother calling YOUR insurance company to request an early refill?

I’m guessing no because insurance companies do grant this with a valid reason. Stop being lazy and blaming others for issues YOU created due to your laziness

Review
#1499202 Review #1499202 is a subjective opinion of poster.
2.1
Details
Pharmacist had filled prescription and I brought in new insurance. Due to the new billing, the pharmacy tech, Lorena needed him to reverify the prescription. As I had walked in, the pharmacist on duty was yelling about getting too many benzodiazepines prescriptions and...
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2 comments
Anonymous
#1700936

Sounds like that pharmacist is off of his psychiatric meds!

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Review
#1491114 Review #1491114 is a subjective opinion of poster.
Cons
  • Rude pharmacist
  • Incompetent pharmacy service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Walgreens ethical violation
2.4
Details
I for the last year, have had to go to a pain clinic so that I can get Tramadol. I have a degenerative spinal disease (both disc and bone), and none of the doctors in town would write for Tramadol. I was offered a much stronger pain medication but refused it and just...
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4 comments
Anonymous
#1664582

Its called THE LAW.

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Review
#1488008 Review #1488008 is a subjective opinion of poster.
1.9
Details
Soda special. Buy 3 12 pack sleeves for $12.00. No advertising anywhere about limit of 6 sleeves. We have been buying items like this for over 5 years. I get to the counter, the woman is very rude and unprofessional. She calls her manager and says we can’t sell that to...
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8 comments
Anonymous
#1658520

The homeless need someone to buy them a one way ticket to Margaritaville.(Key West, Florida.)

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Review
#1484913 Review #1484913 is a subjective opinion of poster.

Contact Walgreens Customer Service

Mailing Address:
Walgreen Co.
200 Wilmot Road
Deerfield, Illinois 60015
United States
Phone:
(877) 250-5823
All Walgreens Contacts
2.3
Details
I tried to submit an online complaint. Spent 10 minutes writing all the info, then when I went to submit, an error message occurred. Even their complaint systems are incompetent. ~~~ 2323 NE Maynard, Cary NC 27513~~~ I've been going to this Walgreens for the past 2...
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2 comments
Anonymous
#1645548

THE RACISM HAS GOT TO STOP NOW!

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Review
#1433378 Review #1433378 is a subjective opinion of poster.
Pros
  • Store location convenient
  • Location
  • Nice neighborhood
Cons
  • No privacy
  • Drive-thru speaker is often broken
  • Prescription was not ready for pickup
Reason of review
Why isn't there an option to check MULTIPLE problems. Slow processing, products not ready, understaffed, rude staff member, etc.
Loss
$50
Preferred solution
My loss is the huge amount of time I've wasted in line or coming back multiple times because they're so slow/inept. Their systems are dinosaurs. Something is often broken in the drive-through.
Tags
  • Walgreens complaints
  • Terrible Service
  • Wallgreens Complaint