Genna Ude
map-marker Wichita Falls, Texas

Coupon didn't work

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They helped me by adding $6 in ppints
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Anonymous
map-marker Laurel, Maryland

Missing points

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Points not received after in store purchase
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User's recommendation: Correct computer glitches

Meiko Slk
map-marker Carthage, North Carolina

My digital coupons Digital don't came off to

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My digital coupon didnt came off
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Milbert Lci

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Verified Reviewer
| map-marker Carlsbad, New Mexico

Rewards didnt print

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Points were added to my account
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User's recommendation: Great customer service and quick!

Anonymous
map-marker Bernardsville, New Jersey

Digital coupons did not attach

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I went to buy 2 Colgate toothpaste but the $3/2 digital did not attach. I called Walgreens Customer Service and the rep was very nice and understanding. She gave me the $3 in points.
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User's recommendation: Call Customer Service and tell them your issue they will resolve it for you.

Malin Rlw
map-marker Arlington Heights, Illinois

Coupon

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Coupon was not taken off at check out walgreens.com assisted in adding points
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Dolores R Stl

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Verified Reviewer

Paper ads

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I find your weekly ad on the iPhone to be so annoying. I love to sit on Sunday and look through your paper ad. Too much scrolling up and down on iPhone. I like to circle paper ad to shop. Please bring back the paper ad !
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Pros:
  • Love your sales
  • Good variety
  • Convenience location
Cons:
  • Iphone afs
  • Iphone weekly afs

Preferred solution: Let the company propose a solution

User's recommendation: Ask for a paper ad

Jullian Qrw
map-marker Carrollton, Texas

Need to close a reward card. There are two in my name.

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I had two reward cards in my name. The associate combined the cards and updated information.
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Sharline Njx
map-marker Roselle, Illinois

Rewards information

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Had two accounts needed to combine
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User's recommendation: They were very helpful for my service I needed done

Waldron Dar
map-marker Glendale, Arizona

Coupon didn't work

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In store purchase, the system did not accept valid cupon. The lady at the register mention I need to call and let them know.
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Anonymous
map-marker Pontiac, Illinois

Register rewards didnt show ,i could not access my I.D. number to be rewarded for doing survey

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She was very helpful and sweet , she resolved my issue promptly ,walgreens is a favorite store of mine.
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James G Kkb

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Verified Reviewer

Insufficient Protection and Safety for their Customers

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This store does absolutely nothing to protect their store assets, no protection for their employees and getting paid for less for no protection and for their customers. They have no store security, their cameras is there for nothing. They tell their employees if they call the police, they will be terminated and this is so wrong when the employee is only trying to protect their store and their customers. This store has been robbed, their security which the company is wasting money on does absolutely nothing to protect the stores. The liability for these stores will sky rocket if any employees or customers get hurt for no security protection in these stores.
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Cons:
  • Not a safe place to shop

Preferred solution: Take action in protection your store, don't terminate your employee because they called the police

User's recommendation: When shopping at this store, make sure your 911 is available

Charmaine B Gbi
map-marker Tulsa, Oklahoma

Did not receive my bonus poh wints

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I was at store #15770 on yesterday 8/8/2020, I did not receive my $4 register reward for purchasing 2 Colgate toothpaste and my $3 register reward for purchasing $30 worth of Walgreen products.
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Pros:
  • Products
Cons:
  • Thier lack of knowledge

Preferred solution: Receive my missing points

Dinesh S Jtm
map-marker Tampa, Florida

Review status

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Although Walgreen is a good company, it does not accept bad review on their store items. I had an issue with liquid bandaid and Walgreen would not post it.
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Reason of review:
Good customer service
Susan K Hcf
map-marker Bradenton, Florida

Update payment method

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my issue was solved I do not consider myself a pissed customer.
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Pros:
  • Walgreen service
  • Convenience
  • Good company perks
Reason of review:
Good customer service