I had to speak to a pharmacist about fulfilling one of my scripts--couldn't do it automatically due to some issues.
Tried to contact them several times, but always hung up after 15 minutes on hold.
Today, I NEEDED the meds, so I stuck it out on hold.
After 49 minutes on hold (with the message telling me there was ONE customer ahead of me), I finally called the store itself from a different phone to ask how much longer the hold would be. THAT person put me on hold for 12 minutes until FINALLY the pharmacist came on the line.
The pharmacist was very helpful, but still hasn't been able to resolve the issue.
The wait times are always bad at this store, but this has taken the cake.
I'll never willingly use their pharmacy again.
Product or Service Mentioned: Walgreens Pharmacist.
Monetary Loss: $400.