Houston, Texas
Not resolved
2.1
Details
Customer service
Diversity of Products or Services
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
0 comments

I took 2 prescriptions in on a Tuesday morning after a doctor's appt. I was really ill and contagious.

I had no one to do this errand for me, so I had to wait for them to be filled. The store and the pharmacy did not appear to be that busy. I was told it would take 45-60 minutes, which was bad enough. I sat and waited for an hour and one half.

The counter help knew I was waiting and knew I was sick, as did the other customers that were avoiding me.

The prescriptions were common, nothing fancy. I will be giving future business to CVS.

Reason of review: Poor customer service.

Preferred solution: Go to the competition..

Walgreens Cons: Customer service, Loss of time.

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