South Yarmouth, Massachusetts
Not resolved
1 comment

Walgreen Yarmouth. Sue is so rude and makes you feel on the defensive every time I go to refill a prescription .

Marty and Paul are great and go out of their way to be helpful. I try to get there when they are on but sometimes that's not always possible. I'm thinking of switching to the mashpee store but the traffic is horrible this time of year.

I went to refill my prescription for methylphenidate which I've been on for over 20 years and she is the only one that says I need pre authoroization,so I call my insurance and doctor being late for work,

And they both say they have no idea what the problem is!! I've worked at cape cod hospital in the lab for over 30 years and have never had problems like this

Product or Service Mentioned: Walgreens Prescription Refill.

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Anonymous
Hyannis, Massachusetts, United States #963741

Sue is not a rude person at all she is a very hard worker and is exceptional in her job if pre authorized is a issue with your medicine then it is from your insurance company not her she goes by what she sees on the screen and she is a very caring person so before u sit there and judge how many times have you had to deal with authorization and paper work and please don't tell me your 100 percent accurate everyone makes mistakes

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