Update by user Feb 03, 2016
I was told that a Walgreens representative would contact me in two business days after I posted on their Facebook page...that was over a week ago. I guess I'm not the only one who has issues with deadlines.
Original review posted by user Jan 24, 2016
Went to the all night Walgreens on Green Oaks in Arlington TX. in the wee hours on a Sunday to get a prescription for a pain medicine filled for my son, who had just been discharged home after an emergency appendectomy just a few hours before.
The pharmacist interrogated me and apparently I passed the test...at least initially. My birthday was 27 hrs. previous and my drivers license had expired, which was my mistake...but I thought that it was good to the end of the month, in my defense-and the rest of the month wasn't much better than this night, so I couldn't have gone anyway (I was unable to renew online this year); consequently, after driving from one town to the next (this was the nearest all night pharmacy) and the 14 hr. ordeal I had already endured, as well as waiting for the prescription to be filled that was then denied to me, I had to bring my son Ibuprofen, which was all he had to take for abdominal surgery until my husband could come back later and pick up the prescription.
Ironically, the address on my license was the same address in their system from years before when we had been customers, and I was picking up the prescription for someone else whose name I didn't share at all...so utterly ridiculous and all this for a handful of Tylenol #3s. I won't be going back and I did not make things easy for the pharmacist after learning that I would be returning empty handed, so just wondering how anyone benefitted??
I have a relative who is a tech who pretty much validated my suspicion that this was a judgment call. How sad, when caring for those in need comes second to paranoia.
Product or Service Mentioned: Walgreens Prescription Refill.
Reason of review: Poor customer service.
Preferred solution: None, I just want others to know not to shop here and I won't be going back..