My fiancÃ© fills the same prescription every week. Today, after a 1 hour wait for this prescription, noticed pen scribble on the prescription bottle.
He showed me the scribble that seemed to cross out the quantity. Together , we opened it, to find it was missing 5 of the 18 tablets. Five missing tablets that are considered a controlled substance. Immediately , phoned the pharmacy & turned the car around.
(only pulled out of parking lot) He was told they would count the pharmacy bottle. We both went into pharmacy& were told that they counted all medications & the count was correct. All meds. counted within 5 min.
time? My fiancÃ© asked who can he speak with to file a complaint? He was told to come back tomorrow afternoon. Tomorrow when everyone goes home?
If any theft was involved this gives employees more than enough time to conceal it. I have heard rumors while waiting during other visits of consumers being shorted prescription medications. I now know these prob. weren't rumors.
Count your meds before you leave. I've called the company's customer service hotline and was promised this would be investigated & I'll be notified with the results.