Went to the Walgreens @ 39th & Broadway in KC, MO. I had my arms full of items because there were, typically, no baskets.
11 people in line with ONE cashier at the front of the store. I saw the photo clerk chatting with someone behind the counter and I asked her if there was another cashier she could call. "I a cashier ri here, cain't you see me?". I answered that yes, I could see her, but that I had asked if there was another cashier she could call.
She told me to watch my mouth - she "don half to hep" me. Ok. But could you please just get me checked out? She told me flat out to SHUT UP "cause I don half to hep you!!!".
She's right, she doesn't. I shoved the *** I was purchasing on the floor and, after trading with Walgreens for over 30 years, I walked out for the last time. I have shopped at this particular Walgreens for nearly 5 of those 30 years, and of the 100 or so times I have been in there, I have LITERALLY only had TWO experiences that were even nearly pleasant. The pharmacy sucks - my scripts are NEVER right.
They have a "consultation" window where they refuse to speak to anyone, and they make you stand in line behind all the people picking up their scripts to merely drop yours off. Every single person there with the exception of the lady in the makeup department is RUDE to the extreme - and I can COUNT ON being ignored or outright TOLD I won't be helped because I'm not dark enough to warrant the assistance of the minimum wage ninnies who work there.
I transferred my scripts to CVS and, for the first time ever, muttered the "n" word to myself as I left the store. I really believe racism is encouraged by the management there, because there is no other reason for these cretins to be unkind to a middle-aged woman over some fabric softener and a tube of toothpaste.
Product or Service Mentioned: Walgreens Cashier.