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The Rite Aid which is transforming to Walgreens in Flatwoods, Kentucky has the rudest manager there has ever been. I shop here very often and the staff has been great by ordering me specific items that they were no longer going to carry.
I was in there recently and told the manager that I was going to open a product to see if I needed to purchase a separate item to add to the purchase. She mumbled to me, “If you open it, I cannot sell it.” I explained that I was going to purchase the item I was opening regardless what it contents was but I may need an additional purchase. She continued to mumble through the isles, “I cant sell it if ira been opened” repeatedly until I got upset and threw the product back on to the shelf. I need to shop at this location due to its location but the other employees should have had a chance to manage this store bc the manager they moved into this store is rude, inconsiderate, and ignorant to say the least.
She appears to be a woman of faith but does not act like it. She would not even acknowledge what I was saying. She continued to harass me at the register while standing behind the cashier. She even expressed her feelings about me to another customer in the store.
She said, “I was making an uncomfortable atmosphere for everyone.” She made me look bad by voicing my opinion but no one could hear what she was saying to me. Her education level seemed very low and she may have been slightly autistic because of her inability to express herself without repeating herself and refusing to listen to what I was telling her.
Product or Service Mentioned: Walgreens Manager.
Reason of review: Poor customer service.
Preferred solution: Demote the manager.
Walgreens Pros: Employees cashier.
Walgreens Cons: Horrible store manager.