State: Texas Clear all filters (141 of 1998 reviews match)
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1.3
Details
The lady working the drive thru at 8:25 pm on Jan 8, 2019 is the most disrespectful employee I have encountered. Immediately she was annoyed that I was even there. When I gave her my name She LITERALLY smirked and expressed sheer pleasure in telling me that my normal...
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1 comment
Anonymous
#1652770

Well, as a Homeless Person, I self medicate. And I can tell you that you could self medicate for alot less money than you are now paying at Walgreens.

Review
#1444407 Review #1444407 is a subjective opinion of poster.
Cons
  • Condescending employees
Reason of review
Poor customer service
Loss
$233
Preferred solution
Let the company propose a solution
1.0
Details
I think Walgreens is looking to be sued. They have no right to your private information. I went in just to buy some candy and a toy and left it there when the robot hourly waged employee demanded my drivers license to make this purchase. lol I will never go back to a...
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4 comments
Anonymous
#1645552

I think that they should have two lines at the DMV. One where you pay the normal price and get the usual very unflattering photo.

And another line where you can pay double the normal price and have a very flattering picture taken of you by a professional photographer. I know one thing, I'd gladly pay double the price to get a flattering picture taken.

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Review
#1432230 Review #1432230 is a subjective opinion of poster.
Reason of review
Poor customer service

Walgreens in Missouri City, Texas - Request to scan ID in company system

1.0
Details
I quit shopping at Walgreens because they want to scan my ID into their system. It contains my address and liscense no. Too much personal information. Walgreens is being set up fo a big information breach like we experienced with Target.
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Review
#1421597 Review #1421597 is a subjective opinion of poster.
Reason of review
Poor customer service
3.7
Details
Lines busy, asked for manager, none available. Shopped here for over 10 years. Sixty years old bought wine here before now they have to type my birthday and license number before wine purchase???
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7 comments
Anonymous
#1645554

I have been carted out of many Las Vegas casinos for not having any identification with me.

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Review
#1415216 Review #1415216 is a subjective opinion of poster.
Reason of review
Poor customer service
3.0
Details
I'm on a sleeping pill and have been doing business with walgreens for all my meds for 10 years. Recently a new pharmacist who I think is indian decent accused me of being a drug addict and would not refill my scripted until December 4th because I got my prescription...
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1 comment
Anonymous
#1733960

I stopped in Walgreens to purchase a gift card and while at the register asked for a pack of cigarettes. My 10 year old granddaughter was with me.

They told me they needed to see I’d from me , which I understand, but said my granddaughter had to show I’d also. What kind of policy is this?

They told me it’s anew law that anyone that’s with the person has to show I’d also ! Are they kidding ?

Review
#1410359 Review #1410359 is a subjective opinion of poster.
Cons
  • Pharmacist accused me of being a criminal
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
they sent a text to invite me to express pick up. It allowed me to prepay so i would not have to wait when i picked up my script. Once I COMPLETED my payment online, i received a message that i could not use the drive through. I had to go inside the store to pick up my...
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2 comments
h.kitchener
#1600407

I suppose you will try to find a pharmacy that delivers the prescriptions to you while you wait in your car in the parking lot---or, who will ingest the scripts for you so you don't have to bother taking them yourself. Life is really hard, isn't it?

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Review
#1404592 Review #1404592 is a subjective opinion of poster.
Reason of review
Order processing issue
C. Maddox of 2060 Buckner Blvd. Dallas, TX. 75217.... 1. Doesn't approach people with sensitivity . 2. Talks to people as if nobody knows anything but him. 3. Rude. Very rude. Ask Mr. Maddox a question and his reply have been on many occasions."Look yourself for...
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1 comment
h.kitchener
#1600290

Mind your own business. You apparently have a grudge against the guy for some unknown reason.

Review
#1404093 Review #1404093 is a subjective opinion of poster.
Reason of review
manager with a bad attitude
Preferred solution
manager needs further training.. Sensitivity training
3.5
Details
The person handling my prescription was rude and hung up on me in the middle of a question. I tried to call back and was put on hold and no one took the call. The call was made to Walgreens pharmacy in Jasper, TX today, 10/16/2018. I have my mother's prescriptions set...
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Review
#1382963 Review #1382963 is a subjective opinion of poster.
Cons
  • Customer service at jasper texas location
  • Customer service
Reason of review
Order processing issue
1.3
Details
My son is a type 1 diabetic and we called on Sunday to refill his insulin and other prescriptions as we’ve done for the past 3 years. Our prescriptions were canceled without anyone taking the time to inform us. We didn’t find out until we tried to pick it up two days...
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1 comment
JellyDoll
#1586288

Why were they cancelled? That makes zero sense.

Review
#1377718 Review #1377718 is a subjective opinion of poster.
Reason of review
Order processing issue

Contact Walgreens Customer Service

Mailing Address:
Walgreen Co.
200 Wilmot Road
Deerfield, Illinois 60015
United States
Phone:
(877) 250-5823
All Walgreens Contacts
1.9
Details
The wife went to urgent care to get a treatment started for a Urinary Tract Infection to prevent it from getting worse. (Quickly diagnosed and expensive but paid for , the god's of proprietary, western, modern, medicine; allopathic-drugs or surgery the only...
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Review
#1251193 Review #1251193 is a subjective opinion of poster.
Cons
  • Total lack of customer concern by staff
Reason of review
Poor customer service
Loss
$1
Preferred solution
Management acknowledgement that they received this information.