State: Texas Clear all filters (127 of 1931 reviews match)
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The lady working the drive thru at 8:25 pm on Jan 8, 2019 is the most disrespectful employee I have encountered. Immediately she was annoyed that I was even there. When I gave her my name She LITERALLY smirked and expressed sheer pleasure in telling me that my normal...
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1.3
I didn't like
  • Condescending employees
#1444407
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The person handling my prescription was rude and hung up on me in the middle of a question. I tried to call back and was put on hold and no one took the call. The call was made to Walgreens pharmacy in Jasper, TX today, 10/16/2018. I have my mother's prescriptions set...
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3.5
Jasper, Texas
I didn't like
  • Customer service
  • Customer service at jasper texas location
#1382963
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My son is a type 1 diabetic and we called on Sunday to refill his insulin and other prescriptions as we’ve done for the past 3 years. Our prescriptions were canceled without anyone taking the time to inform us. We didn’t find out until we tried to pick it up two days...
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JellyDoll
JellyDoll

Why were they cancelled? That makes zero sense.

1.3
#1377718
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The wife went to urgent care to get a treatment started for a Urinary Tract Infection to prevent it from getting worse. (Quickly diagnosed and expensive but paid for , the god's of proprietary, western, modern, medicine; allopathic-drugs or surgery the only...
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1.9
I didn't like
  • Total lack of customer concern by staff
#1251193
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What happens is that now, as result of Walgreens not filling my prescription, I will have to pay for another doctor's visit, so he will write a higher mg, since i have need to take beyond the old prescription. But i do not feel safe that pharmacists override the...
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Anonymous
Anonymous

That’s what happens when you doctor shop and get multiple prescriptions (always narcotics of course) from multiple doctors. The pharmacists quickly catch on to you and will st...

1.0
#1239767
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one of my prescriptions which has been due to be refilled automatically and has been on a waiting list for over 3 weeks yet every time I check the store tell's me it should be in the next day. So after 3 weeks I finally went to the store to ask a pharmacist about this...
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1.0
I didn't like
  • Unreal
#1219289
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My doctor sent an Rx to Walgreens for me to pick up on my way home from hospital. A friend picked me up and took me home. We stopped at a grocery store (which also had a pharmacy). I received a Walgreens text stating my Rx was delayed. I called to say they could...
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1.9
I didn't like
  • Insensitive customer service
#1178459
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Employees are incompetent and are more concerned about their brakes or going home after their shift. They do not inform the new shift of prescriptions that were ordered or do they care. Lines are continuously long and I have witnessed on several occasions employees...
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Anonymous
Anonymous

Really! Of course people get tired after working all day. Why shouldn't they be able to look forward to going home or taking a break after dealing with people like you all day...

1.0
Kemah, Texas
#1152720
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Walgreens in New Braunfels, Texas - Worst Ever

They will not give our prescription because drivers license expired two days ago. Had social security card and insurance card. Also birth certificate. They override doctors prescribed orders. Worst service and people ever playing with our lives.
1.0
Details
Customer service
Discounts and Special Offers
Prescription Services
Product or Service Quality
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Turnaround Time
Value for money
#1134742
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Contact Walgreens

Mailing Address:
Walgreen Co.
200 Wilmot Road
Deerfield, Illinois 60015
United States
Phone:
(877) 250-5823
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Walgreens Products and Services

My name is Mr Juzar Master and I live on Barker Cypress in Cypress close to FM529. Due to Sunday I had to visit a 24 hour store located 8206 Highway 6 N, Houston, TX 77095. The following what transpired when we visited the store. I reached the Pharmacy straight from...
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1.4
I liked
  • Convenience location
I didn't like
  • Upper manager customer service
  • Being treated poorly
  • Managers atittude
#1119399
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