State: Texas City: Houston Product: Walgreens Prescription Refill Clear all filters (5 of 434 reviews match)
filters
State:
City:
Product:
1.0
Details
What happens is that now, as result of Walgreens not filling my prescription, I will have to pay for another doctor's visit, so he will write a higher mg, since i have need to take beyond the old prescription. But i do not feel safe that pharmacists override the...
View full review
1 comment
Anonymous
#1475825

That’s what happens when you doctor shop and get multiple prescriptions (always narcotics of course) from multiple doctors. The pharmacists quickly catch on to you and will stop your little game in its tracks.

Review
#1239767 Review #1239767 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
March 16, 2016 Attn: Walgreen Corporate Office I am writing concerning an incident that happened at store #3157 on Montrose in Houston, Tx. I have NEVER been so degraded in my ENTIRE life. I first left store #11465 from trying to get a prescription filled. The store...
View full review
4 comments
Anonymous
#1176013

Its pitiful. So sorry this hAppened to you

View more comments
Review
#811121 Review #811121 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Being treated like i was a criminal
Reason of review
Poor customer service
1.8
Details
I have turned in my medical prescription last thursday.Had to have authorization confirmation from insurance, called insurance company and they approved it. They sent a letter in the mail that i recieved yesterday. Insurance company called the pharmacy, had us on...
View full review
1 comment
cmthomas07
#1172612

I had a similar experiences,I also plan to pursue this incident .

Review
#757044 Review #757044 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens - Prescription Refill Review from Houston, Texas

1.0
Details
Very rude pharmacist. As we were trying to leave put of town and were willing to wait for our prescriptions to be filled were rudely told that was not an option as it would be over an hour due to many others ahead of us. As we say for an hour there was never 1 other person at the pharmacy and only 1 customer came thru the drive thru. The entire time sitting and waiting we could hear the pharmacist throwning and slammimg things down while also being very rude when answering the phone calls and simply placing people on hold.
View full review
Review
#665087 Review #665087 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens in Houston, Texas - Failure to have Refill ready as notified by email or text.

5.0
Details
Called in refill for XARELTO 20MG TAB. using automated phone service on 5-14-15 for pickup 5-15-15. Notified by email 5-15-15 that refill ready for pickup at Walgreens located at 105 West Rd, Houston, TX 77037. Went to Pharmacy on 5-18-15 to pick up and prescription not ready. Waited while prescription refilled promptly. This has happened several times over the last several months. Several times the clerk has said sorry for the trouble and said that the system was not working correctly. The store employees must be aware of this problem. Has it been reported to the IT Dept.? It seems to me that everyone would want this problem resolved at once, instead of it dragging on for months.
View full review
1 comment
Average_Employee
#987302

I've had this problem before. I would call and ask before heading on over if their system is still having issues. I'm confident that it's beyond the power of the pharmacy employee's abilities to regulate the notification system.

Review
#637942 Review #637942 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • Walgreen service
Reason of review
Poor customer service
Preferred solution
Fix the system so that it is reliable. When it works it is very easy to use.
Tags
  • customer serivce conversation