State: Texas Product: Walgreens Prescription Refill Clear all filters (37 of 434 reviews match)
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Once in the store, you still have to wait in line and the clerk told me that only one register can scan the code to show i prepaid my script. This took twice as long as it would have had i not prepayed. and they call "express". Walgreens just lost my business. I am...
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2 comments
h.kitchener
#1600407

I suppose you will try to find a pharmacy that delivers the prescriptions to you while you wait in your car in the parking lot---or, who will ingest the scripts for you so you don't have to bother taking them yourself. Life is really hard, isn't it?

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Review
#1404592 Review #1404592 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
3.5
Details
The person handling my prescription was rude and hung up on me in the middle of a question. I tried to call back and was put on hold and no one took the call. The call was made to Walgreens pharmacy in Jasper, TX today, 10/16/2018. I have my mother's prescriptions set...
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Review
#1382963 Review #1382963 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Customer service at jasper texas location
  • Customer service
Reason of review
Order processing issue
1.9
Details
Walgreens is the closest, they moved to the area, seven-eight years ago (Magnolia Texas). The staff said what do you need, she told him but instead of taking the prescription then, said you will have to wait...then came back five minutes later and took the...
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Review
#1251193 Review #1251193 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Total lack of customer concern by staff
Reason of review
Poor customer service
Loss
$1
Preferred solution
Management acknowledgement that they received this information.
1.0
Details
What happens is that now, as result of Walgreens not filling my prescription, I will have to pay for another doctor's visit, so he will write a higher mg, since i have need to take beyond the old prescription. But i do not feel safe that pharmacists override the...
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1 comment
Anonymous
#1475825

That’s what happens when you doctor shop and get multiple prescriptions (always narcotics of course) from multiple doctors. The pharmacists quickly catch on to you and will stop your little game in its tracks.

Review
#1239767 Review #1239767 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
1.0
Details
one of my prescriptions which has been due to be refilled automatically and has been on a waiting list for over 3 weeks yet every time I check the store tell's me it should be in the next day. So after 3 weeks I finally went to the store to ask a pharmacist about this...
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Review
#1219289 Review #1219289 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Unreal
Reason of review
Poor customer service
Loss
$11
Preferred solution
Deliver product or service ordered

Walgreens in New Braunfels, Texas - Worst Ever

1.0
Details
They will not give our prescription because drivers license expired two days ago. Had social security card and insurance card. Also birth certificate. They override doctors prescribed orders. Worst service and people ever playing with our lives.
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Review
#1134742 Review #1134742 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
1.0
Details
Walgreens has lost its mind. They are giving out more grief and confusion than ever. They have lied to me, cheated me out of medication and would not replace it, lost a few of my faxed-in prescriptions, and now they have changed pharmacists and cashiers that are...
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Review
#1107011 Review #1107011 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens in Dallas, Texas - Gross incompetence

1.0
Details
Walgreens one of if it the worst pharmacy systems I have ever used!! Took a refill prescription in with several refills in the early afternoon to the Walgreens at the corner of cedar springs and oaklawn in Dallas TX was told it would be ready that night went back and it wasn't ready! Went the next am to get it and it hadn't even started to be filled! Was told it would be ready after 2pm went back at 3pm and one was ready the other they hadn't even started! Went again to get it the next day as they clearly need more time. Finally 4 attempts later was able to get my refills only to find out they screwed up the prescription on refills and now I have no refills when I should have 2 more. This isn't the first time Walgreens pharmacy has screwed up my refills and caused me to go back to the doctor to get another prescription to get my meds filled! Will definitely not be using this terrible pharmacy ever again! It isn't just here it was also Walgreens pharmacy in New York and Iowa! Gross incompetence is what Walgreens pharmacy's bring to the table!
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Review
#1092660 Review #1092660 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue

Walgreens - Prescription Refill Review from Aubrey, Texas

1.0
Details
The pharmacy mgr and staff is the worst staff I have ever seen. I was in transition to changing insurance companies. I have plenty of of refills. Was planning on spending over 2500.00 for my meds till New insurance took effect. I was took to go to CVS. Not a problem, next email will be to Richard Ashworth. Think it is time to boycott Walgreens pharmacy
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Review
#1058873 Review #1058873 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens Prescription Refill Review

You have the rudest pharmacy manager at the westcreek store in Fort Worth Texas on Mccart Ave and westcreek.She refused to help my 80 year old mother It was the worst experience we've had since my mother was diagnosed with a form of ALS Jeers to Walgreens Worst customer Service ever!!!!!!!!'
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Review
#814489 Review #814489 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • How badly i was treated especially in front of other customers
  • Treat customers rudely
  • Pharmacist attitude
Reason of review
Poor customer service