I have to say, I really feel like *** after dealing with Walgreens over the past few weeks. I've been using the same two Walgreens to fill my adderall prescription over the past year that I've been taking it. It really is a huge help to me trying to keep focused on family and work responsibilities, and completing my MSME degree simultaneously.
This month, I go to the 24 hour Walgreens about 7 miles from my home (which I've used 3-4 times already for adderall and various other non-C2 prescriptions) about 7PM and the pharmacist tells me that there's a new rule that says that a psychiatrist has to prescribe adderall, so my prescription is no good. My B.S. detector immediately pegs the red on the meter and I ask "is this really recent, as in the past month?" which she replies "yes, last week". I call the DEA division of the local sherries department the next day while at work and confirm that was a blatant lie.
So leaving work, I go to the other Walgreens store that's in immediate proximity to my house and am told they're out of stock, to try another store. No mention of any B.S. about psychiatrists, just a quick check of stock (which the previous pharmacist didn't even do) accompanied by the usual nasty glares I get when filling this prescription, and send me up the road.
The next store (again, only 4-5 miles from my home) tells me that they need to hold the prescription for 24 hours and then I'll be notified if it can be filled of not. Im startled, but sick of dealing with nonsense so I just confirm " the 24 hour is not to fill the order, it's to tell me if you can fill the order or not?" which is affirmed. I assume this is just more B.S. so the pharmacist can call my doctor during business hours to confirm its validity, which I have no problem with because I know that there are folks out there that try and scam the system. I take pride in myself, am as clean cut and articulate as you could imagine a person to be, and don't want to be associated with recreational drug-seeking rif-raf so I comply with any such requests.
However I'm beyond livid the next day when I get a phone call the next day with more B.S. telling me that since I'm over 18 I'm supposed to be on a different drug so they refuse to fill it, to come pick up my prescription. So after work,(which is now suffering because ive been without ADHD meds for 4 days now) I trek to Walgreens once again, who I have been a customer of for my entire adult life, and once again am treated to nasty glares from the staff as they hand me my 100.00% legal ,now crumpled up prescription to take elsewhere to fill. I briefly am inclined to give the staff a piece of my mind, to remind the pharmacist which of the two, the doctor whose name is on my prescription or the walgreens pharmacist, is qualified to make a medical diagnosis and which is qualified to count pills and put them in a jar. However I digress.. To quote Proverbs.. Do not speak to fools, for they will scorn the wisdom of your words.
I visit a local mom-pop type pharmacy and am treated with the same professional courtesy that I myself always reciprocate. The medication is out of stock but they offer to order it in, which I agree to since I am extremely busy and do not have time to chase all over creation trying to figure out who will fill this. The following afternoon I get a courtesy text informing me that the order is filled, thus cauterizing the wounds left by Walgreens and cementing my notion to never myself nor my family step foot in a Walgreens again. Good riddance.
Product or Service Mentioned: Walgreens Pharmacist.
Reason of review: Poor customer service.
Monetary Loss: $1.
Preferred solution: Stuff it. Educate your staff..