I have to get my meds monthly from Walgreens. I am so tired of waitng in line in the store and even the drive thru.
I have waited more than 40 minutes in the pick up ine in the store and about 30 minutes at the drive through. They must think of themselves as being like a major bank, you know, the more people in line ,the less clerks behind the counter. I have been in the store when they have 3 pick up windows with only 1 window open and about 20 people waitng in line to get served. What really *** me off when you do get up to the pick up window and the phone rings, they make me wait while they speak to the person who iss to lazy to get off their fat a_ _ es and come into the store.
I too have been called by the robo caller and told my meds would be ready at 10:01 the next day, I shoed up at the drive thru at 5:15 PM only to be told my scrip was not ready and told to come back in an hour. I ripped that clerk a new one and told her I was not moving until I got my meds, and that I had no problem blocking the drive thru lane, because they told me my scrip was suppoes to be ready at 10:01AM. Guess what, they had my scrip ready in less than 5 minutes.
We have to stand up and be heard or these big conglomerates will take advantage of us. I for one say no more.
Monetary Loss: $400.