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1.0

I used to get my prescriptions filled with Prime Therapeutics mail service, until they recently transferred that function to Walgreens Mail Service. Since 8/15, I have made a ridiculous number of attempts to get a prescription filled and it is still not in process.

There was also the problem of getting them to answer the phone. Hold times of more than 15 minutes were not uncommon. It would seem the only possible solution would be to have my doctor transfer my prescription to a brick & mortar location.

Only this time it will be CVS and not Walgreens or Prime Therapeutics! This has been a completely unsatisfactory experience and I collossal waste of my time.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Walgreens Cons: Pharmacy service, Customer service and how treated.

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Have you tried Walgreen's Mail at 1-80*-***-****?