Hamilton, Montana
Not resolved
1.0
Details
Customer service
Price Affordability
0 comments

Called and went to Walgreen's to get my asthma inhaler re-prescribed, was told they would fax my Doctor, this went on for 2 days. I was also told that the Walgreens had a plan to cut my bill from $50 to $15 per inhaler, and that he would call my doctor to get her to use this program for my inhaler prescription.

I went to my doc on the 3rd day and was told no info had ever been passed to them from Walgreens. When I went back to Walgreens, I was told they had never talked to me!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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