i buy a olay face lotion from walgreens 2 and half week ago. lost the receipt and wanted to return to get store credit.
took it back and the manager MR Daz a indian guy wouldn't take back my item he told me that walgreens don't take back stuff without a receipt. i came home sadden and angry. next day i went back and told him to take it back and give me a store credit he then told me again that he cannot take it back. Another manager Mr martin came and treated me like a thief and said he personally knew me and that i return stuff all the time and he cannot take it back.
I stated that if its his job to know when i take stuff back or if its his job to return it as according to the store policy. I can recall returning stuff like 3 time within the year without a receipt and he was personally singling me out like every black person who come and return stuff to the store is me.he stating that i did and i didn't. he then went on to say he personally knew me and i was pissed that he said that. i took my product and went to another Walgreens on jericho turnpike and another manager there refused to return my item at first then after a while i stated that the i will call the corporate store he took it back and give me less than the lowest selling price.
i cant believe that walgreens could allow this to happen. i complained about both managers and filed a complain with the corporate office and waiting for a call back.
Product or Service Mentioned: Walgreens Manager.
Monetary Loss: $50.