Not resolved
1.0
Details
Customer service
Staff
7 comments

My girlfriend is having this exact issue.We went to a walgreens in Altamonte Springs Florida, across from Florida Hospital Altamonte.

She has a spinal simulator for pain management, and it has broken, and is now malfunctioning and sending electrical shocks straight into her spinal cord. To have this implant put in it required drilling holes in her vertebre...this is NOT a small procedure. This of course is causing great amounts of pain. We went to the pharmacist with a prescription given by her doctor, and we have no problem waiting for it to be verified.

The Pharmacist we find out later blacklisted her, and now she cannot get ANY meds from Walgreens, even cold medications. So not only can she not get her pain meds, she cannot go to any Aalgreens for any medications whatsoever. We found this out when she went in and they treated her like she was some kind of crackhead criminal.

My girlfriend is a 25 year old blonde girl, who is clean cut, was wearing a Ralph Laurren shirt when we walked in, and carries a $300 Dooney and Bourke purse.

I drove up in my Audi. We are far from looking like meth heads, or pill poppers. We just want her to get her pain meds so she can stay out of the hospital, until she can have her surgery to fix her simulator.

She has been on pain meds for 9 years, and we brought all the documentation to prove this.The Pharmacist was a real a-hole for doing this to her.

This reviewer shared experience about poor customer service and wants this business to "we are contacting the local news channel who has been doing a recent story on walgreens and blacklisting customers with legit scripts. my girlfriend will now have to go to the hospital due to not having her pain meds" as the author lost $10000. VideoboyMatt is overall dissatisfied with Walgreens. The most disappointing about walgreens pharmacist at Walgreens was we have been blacklisted , but reviewer liked we have been blacklisted. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Walgreens.

Check out the best and the worst companies in Drug Stores and Drugs category for more informed decision or compare Walgreens to other companies on our site.

Had an Experience with Walgreens?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#944705

Since pharmacists are trained medical professionals with a license they have 100 percent right to deny filling any prescription, especially controlled pain medications.It's their license on the line.

Anyone who doesn't understand that is most likely a med seeker.You sound very ignorant in your post.

djvideoboy
to Jimmything Orlando, Florida, United States #944791

I used to believe like you until I had to help her deal with these issues first hand.When you have someone who is in chronic pain to the point of hospitalization, due to past cancer, surgery and so on, you will understand the frustration a lot more.

Not everyone looking to get their medications filled are seeking pills for recreation. There are many people in legitimate need. While he is in his right to deny..he also blacklisted her from buying any meds at ANY Walgreens in the entire chain. So if she needed a cold medication in Miami (we live in Orlando), she could not get it filled.

When people are in need of their medications, just saying..yah the place is in their right doesn't do anything for the patiants with legitimate prescriptions who need medicines.She ended up in the hospital due to this issue yesterday.

Anonymous
#944351

Who cares how old your girlfriend is and what color her hair is.More than likely the hair is bleached and not natural.

Of course it makes both of you sound really important when you say what *** brand shirt she was wearing and the *** brand of purse. Who in their RIGHT mind would pay that much for a purse? It also doesn't matter what kind of car you MIGHT have. I highly doubt that your girlfriend is mature enough to be doing her own complaining.

I'll be darned if I would have a conceited male doing my complaining for me. No matter how much pain I would be in I would do my own complaining.

About 30 years ago I was told my spine is full of arthritis and that does cause pain, rather than take pain medications and taught myself to do self hypnosis.Maybe she should grow up and try something like that.

Anonymous
to anonymous Provo, Utah, United States #944354

http://www.spine-health.com/treatment/back-surgery/spinal-cord-stimulation-chronic-pain

Are you not able to read?She has a spinal cord stimulator that is malfunctioning.

This is a device that had electrodes implanted into holes in her spine that feed electrical current directly to her spinal cord.

This is a bit more than something self hypnosis or other quackery would control. This is why she needs the pain meds, and why this is an issue. How we appear has a lot to do with how Walgreens does their "checklist".

They actually write down appearance, because they are looking for abusers, and drug users.You are a *** who needs to mind your own business if you have nothing of importance to add to the conversation.

djvideoboy
to anonymous Orlando, Florida, United States #944363

If you read everything..and comprehended it you would see she has a Spinal Stimulator.This is a device that a neurosurgeon implated into her spine.

It has arms that are drilled into her vertebra and go directly to her spinal cord. It is malfunctioning..and is now sending random electric shock directly into her central nervous system. This isn't something that quack doctory hypnosis will fix. She either needs serious pain medication, or she needs surgery to have it removed and replaced with a functioning device.

As for Walgreens, how we appear has everything to do with their "blacklist" criteria. They have checklist, and look for "warning signs" of drug users, and abusers. We however did not meet any of the criteria, and she is now unable to get ANY medications at all from Walgreens, including common cold and flu meds.

So yes, how we dressed and presented ourselves DOES matter.

djvideoboy
to djvideoboy Orlando, Florida, United States #944368

http://www.wthr.com/story/23469086/2013/09/18/walgreens-secret-checklist-reveals-controversial-new-policy-on-pain-pills

Anonymous
to anonymous #946432

where do you learn how to do this ????

You May Also Like

Walgreens Receipt Survey Review Walgreens "Went online to do a survey in exchange for entry into a sweepstakes... At the end of the survey, they ask for your contact information, and then say "press next..." Read more Walgreens - Prescription Refill Review Walgreens "On 1/22/17 I entered Walgreens pharmacy around 6:45. I gave the pharmacist my mothers prescription. She then informed me that they had stopped filling prescriptions. The prescription was on an..." Read more Walgreens - Walgreen's need better people working for them! Walgreens "Last night I decided to pick up some things at Walgreen's. I asked one of the workers what batteries were on sale. He and some other people told me look..." Read more My battle with Walgreens Walgreens "Apparently, Walgreens doesn't know it's own policy nor the ones they are trying to implement. I tried to get his corporation to show some sort of accountability. Needless to say..." Read more Little Caesars - Liars Little Caesars "My husband and i just went through the little caesars on Reynolds Road in Bryant. We ordered one order of crazy bread extra butter and Parmesan and a deep dish..." Read more Smartstyle - Stylist was very nice but didn't do my hair well at all Smartstyle "First thing, my hair is very wavy and about 2 inches past my shoulders. When I first went to the salon I explained this to the manager who scheduled my..." Read more Chopretail - So far the worst and don't think it will get better. Chopretail "I PURCHASED ALTOIDS AND THOUGHT I WAS GETTING A BETTER DEAL BUT FOUND OUT THE PRICE WAS FOR 2 AND NOT 12. THE 2 WAS FROM CHOPRETAIL ON THE WALMART.COM..." Read more CHOPRETAIL Chopretail "WENT TO WALMART.COM AND MY ORDER WAS SENT TO CHOPRETAIL. THEY SENT ME OLD STALE PRODUCT. THE LABLE ON IT ITEM WAS SO DISCOLORED IT HAVE TO BE AT LEAST..." Read more