Not resolved

On Nov.27, 2015 I ordered on line 2 bottles of BURBERRY COLOGNE (TOUCH) for men 3.3 oz.

@ $40.50 each bottle. (Fullfillment ID number is 24191162) these items were were birthday gifts for 12/9/2015. On 12/1/2015 I received an email informing me that the order was canceled as they are out of stock. On 12/1, this pissed off customer went on their web page to reorder and was able to place the order if i wanted to.

However this pissed off customer will go and purchase the item elsewhere. This is not how to treat customers. As a result of my aggravation I contacted Walgreens customer service and did speak to an associate, however she appeared to be tied for words and I was transferred to a supervisor. That was a waste of my time as she seemed to careless.

With these type of attitudes they need to be removed from customer service and make it mandatory that they attend a training course.I don't believe the item is not in stock, I believe some one screwed up.

This person wrote the review because of order processing issue of burberry touch cologne from Walgreens. Reviewer claimed that he or she wants Walgreens to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Walgreens for you to read. This information may help you with your purchase decision.

Had an Experience with Walgreens?

Write a review


Terms of Service
Post Comment

You May Also Like

Walgreens Slave Laborer when the Ceo's get their Bonuses Walgreens "In December 2014, Walgreens completed its strategic combination with Alliance Boots to establish Walgreens Boots Alliance, Inc. things went bad very quickly!!! Greg Wasson was forced out. With Greg Wasson..." Read more Walgreens - Prescription Refill Review from Miami, Florida Walgreens "bad services at walgrens farmacy, two weeks for pickup up my prescriptions,not proscesing my prescriptions at time , dont havent medicines at farmacy and pick up a other farmacy..." Read more Walgreens - Prescription Refill Review from Hollywood, Florida Walgreens "I believe they were very unprofessional they profiled me & labeled me as an addict because I'm on pain medication due to car accident here is ther little..." Read more Walgreens - Expensive substitute!!! Walgreens "Duane Reade located at 105 Brighton Beach Ave, Brooklyn, NY. On March 27th Pharmacy was trying to substitute prescribed Benicar (copay $38.30) with generic Olmesartan (copay $126.32). When I asked..." Read more Window World - Salesman incompetent and installers just as bad!! Window World "Had Window World of Rockford out to my home to discuss windows. Told the salesman that I extensively researched and knew exactly what I wanted. Handed him the piece of..." Read more Priceline is Fraud Priceline "Bought a hotel reservation that was changeable. Turned out it was bait and switch. Out over $1200. See the screen grab of the actual page I purchased from. Note the..." Read more CCC Information Services - Bad Customer Service CCC Information Services "I have been using CCC for 20 years, in the beginning they were a great company but as they became bigger and bigger that's when things changed for the worse...." Read more My Perfect Resume - I Had No Problem Canceling My Perfect Resume "If you try to cancel online you have to do it through the desktop version of their site if you're on mobile (or just do it on a laptop or..." Read more