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I PLACED AN ORDER 3 WKS AGO, PACKAGE NEVER ARRIVED TO MY APT BUILDING, THE CARRIER "LASERSHIP" STATED ON THEIR WEBSITE THAT THE PACKAGE GOT LOST.LASERSHIP'S CUSTOMER SERVICE IS HORRIBLE BECAUSE NO ONE ANSWERS THE PHONE, AFTER SEVERAL ATTEMPTS TO REACH SOMEONE.

FURTHERMORE, NO ONE RETURNS ANY PHONE CALLS FROM LASERSHIP DESPITE MY VOICEMAIL TO THEIR CUSTOMER SERVICE LINE. LAST WEEK, A COMPLIMENTARY PACKAGE WAS SUPPOSE TO BE SHIPPED TO ME THIS WEEK, AND ALTHOUGH LASERSHIP'S WEBSITE STATED THAT IT WAS DELIVERED, THE PACKAGE NEVER ARRIVED TO MY APT BUILDING. SO THEREFORE, LASERSHIP IS A TERRIBLE CARRIER FOR WALGREENS IN THE ROCKVILLE AREA OF MARYLAND. THIS IS THE 2ND TIME I CALLED WALGREENS AND PAMELA AT WALGREENS STATED THAT SHE DID NOT HAVE ANY CONTROL OVER WHAT CARRIER WOULD DELIVER MY PACKAGE BECAUSE THE WAREHOUSE DETERMINED THAT BY USING THE CLOSEST CARRIER TO ME, WHICH HAPPENS TO BE LASERSHIP.

I HAVE ASKED FOR A REFUND AND DO NOT SEE MYSELF ORDERING ONLINE FROM WALGREENS IN THE NEAR FUTURE OR EVER.

IT'S A SHAME THAT WALGREENS DOESN'T SEE HOW THE FRUSTRATION OF INCOMPETENT CERTAIN CARRIER SERVICES SUCH AS LASERSHIP COULD BE THE ONE DOWNFALL THAT COULD BRING WALGREENS TO THE BRINK OF EXTINCTION.

Reason of review: Problem with delivery.

Monetary Loss: $28.

Preferred solution: Let the company propose a solution.

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Anonymous
#982852

Walgreens sent my package using Lasersh*t (Lasership) to Norwich CT

it hasn't arrived so far, i had no problem in the past when walgreens use Fedex and UPS. I'm tired of these companies using these knockoff shipping companies.

Anonymous
#866124

Sounds like to me like you live with a bunch of thieves in and around your apartment building. No need to blame Walgreens for that.................

Anonymous
to Anonymous #866261

Your reply is irrelevant and invalid since you are responding as a person who doesn't know the whole situation, nor have you ever been in that person's situation with Walgreens before, so you don't know exactly what that person is talking about.I, on the other hand do!

Therefore, any response from you will render invalid and will not defame or affect the words of the initial post in any negative way. Furthermore, by commenting as anonymous, you may be working for Walgreens, which may explain why you are defending them.

I rest my case.

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