Product: Walgreens Customer Care Clear all filters (137 of 137 reviews match)
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I wasn't very happy because my money was not on my car that I pay for I still have my receipt so I would like for you guys to reimburse me with my money. This is not the 1st time this happened to me, The girl at the store tell me I will be able to get my money back O...
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4 comments
Anonymous
#1588595

I think that Walgreens is a good place to get great deals on Holiday candy. they mark down the prices really good and you can get lots of candy for a little bit of money.

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Review
#1364759 Review #1364759 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Did not care for their service
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund
Tags
  • Terrible Service
1.0
Details
As I go to Walgreens almost on a daily basis for not only my medication but milk, food and personal hygiene items. Once in awhile I'll use the store for household needs such as paper plates, air fresheners and so forth. I've been using Walgreens as my pharmacy for many...
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1 comment
Anonymous
#1563692

You should have told them "You Don't Have Anything In Your Store Worth Going To the Pen Over!" I agree with you, I have been there countless times waiting in the checkout line when someone will leave the store and the alarm goes off, with no-one going after them. And the times when the person does come back into the store, they simply wave them off and say "You're Good!" and then after they leave they say "Oh, God! I hope that that guy didn't just rip off something!"

Review
#1344342 Review #1344342 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
Preferred solution
Trusted since 1901 ?? Trust with my personal belongings ?
Tags
  • Theft
  • Policy
Resolved
2.0
Details

Update by user Jul 22, 2018

The problem was much more complicated than just Walgreens. The shingles vaccination requires two shots and two separate prescriptions.

I had only one prescription from my doctor, and tried using it twice, not knowing any different. walgreens conducted an investigation...

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Review
#1284927 Review #1284927 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Pharmacy
Reason of review
Poor customer service
Preferred solution
I want to warn everyone what this incompetent pharmacy is like so they can avoid the trouble I went through
When you enter a Walgreen's it feels like you are going into a run down dollar store of the very lowest type, but without the benefit of the dollar prices . I checked your web site before going to the store. On arrival I looked very carefully for the Item, without...
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2 comments
Anonymous
#1509941

Really....If you couldn't get the bandages there its your fault if your wife suffered because you did not go get them somewhere else. Not every store carries everything that is on line.

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Review
#1273017 Review #1273017 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
It was our first visit to this store. We will not return to this store. When we walked in, the checkout clerk was not even hospitable. She has a mean look on her face. Noticed the checkout clerk had a frown and indifferent. I made a comment to one of the other ladies...
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4 comments
Anonymous
#1509948

My local Walgreens (not in the South) has a great team of workers. Always has a greeting for me (if not tied up with a problem customer) and they are always ready to help or find someone that can.

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Review
#1270868 Review #1270868 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Checkout clerk was indifferent and not happy to be at work. Other staff also confirmed this and nothing is done by management. It's an accepted culture, according to other staff member.
Preferred solution
Find someone who enjoys that job and put her away from the front line.

Walgreens in Pinellas Park, Florida - Denied medication

2.1
Details
I have been a walgreens customer for 20 years. I have been getting pain meds monthly for 10 years and all of tge sudden today they said they will no linger fill my scrips...WHY!! I dont get it
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Review
#1268272 Review #1268272 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
2.7
Details

Update by user Jun 29, 2018

tired of messing with the ignorance of these employees. left walgreens went to kroger where the people and attitudes are a lot different.

plus they answer the phone with a mininum or no waiting time.

thank. thank you kroger.

Original review posted by user May 30, 2018

i informed her, where the other staff could hear me of the problem with the phone and also told them i would file a complaint with walgreens and whoever else would, listen. this has been going on at this store for over a year. i hope someone in authority sees this...
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Review
#1267850 Review #1267850 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service

Walgreens - Mad and robbed

I went to the Harriman store for them to tell me that basically they wasnt gonna give me my $15 change back. Needs ALL NEW EMPLOYEES cause stealing is not good and i hope when they get caught and they will one day that they serve time. HONESTY IS THE BEST POLICY
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Review
#1254933 Review #1254933 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Problems with payment
1.0
Details

Update by user May 02, 2018

I’m am reporting

Original review posted by user May 02, 2018

I will hs reporting Walgreens on redwood st in vallejo ca they stereotype people and make their own rules without listing the new made up policy they have made up if you’re picking up a controlled substance for a patient ( my mother) for you to bring their ID with you...
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5 comments
Anonymous
#1522010

in Wisconsin its a state law that you have to show a id to pick up a controlled substance

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Review
#1245793 Review #1245793 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
1.8
Details
This Walgreens location (I can only speak about this one) is completely unconcerned for their customers! For over a decade they have been pushing their 90 day supply refill on every piece of literature I've gotten from them.! But today on one of my few days off they...
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Review
#1235832 Review #1235832 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Total lack of consideration for customer
Reason of review
Poor customer service
Tags
  • Hours Of Operation