Product: Walgreens Customer Care Clear all filters (137 of 137 reviews match)
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Walgreens - BAD CUSTOMER SERVICE

1.0
Details
ARRIVED 10 A.M. GET PRESCRIPTION. NO OTHER CUSTOMERS IN STORE OR IN DRIVE THRU. WAITED 15 MINUTES. CASHIER,,PHARMACIST,MANAGER STOOD THERE, BUT NOT A WORD OF HELPING ME !! NOT EVEN "WILL BE WITH YOU IN FEW MINUTES. I HAD TO GO UP FRONT, GET CASHIER TO CALL Manager on PA SYSTEM TO GET MANAGER COME OUT, BUT SHE DIDNT UNTIL CUSTOMER CAME THROUGH THE DRIVE THRU, THEN CASHIER CAME OVER. TRIED TO GO WEBSITE, NOT ABLE TO SUBMIT COMPLAINT. CALLED 800 NUMBER did not RETURN MY CALLS BUT ASSURED ME THEY WOULD. NEVER DID. BAD BAD CUSTOMER SERVICE AFTER 100 YEARS BEING IN BUSINESS!! VERY DISAPPOINTED AND WILL NOT GO BACK!!!
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1 comment
Anonymous
#1762405

Walgreens was founded in 1901, so Walgreens has been in business Over 100 years.

Review
#1680919 Review #1680919 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Failure To Wait On Customers And R
1.0
Details
I called the custodian of records at 217-554-8949. First of all, when the lady answered she answered like she hated her job and didn't even give her name. I had to ask for it. She said her name was Celisa but she hesitated before telling me which makes me doubt it is...
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1 comment
Anonymous
#1741349

Walgreens Does Not read this message board, so Walgreens Will Not pull the phone call and listen to it.

Review
#1636132 Review #1636132 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service

Walgreens in Las Vegas, Nevada - Awful manager

1.0
Details
The manager of the store in North Las Vegas Nevada on Bonanza and Lamb is the worst excuse for s human being. Michelle Scholz had been seen reprimanding her "leaders", she blatantly ignores costumes and her associates. She actually pretended not to her her associate who is a "ASMT" (whatever that is) as he requested to be relieved from the cash register duties so he could use the restroom. I cannot believe you have such ignorance running your stores. Walgreens you should be ashamed.
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Review
#1574533 Review #1574533 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Manager
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walgreens in Phoenix, Arizona - Refund refusal

2.0
Details
I purchased a gift card that did not work. Stephanie the store manager refused my refund.
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Review
#1547919 Review #1547919 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Walgreens is. Just worried about PROFIT + customer harassment I AM 76YEARS OLD AND HAVE TO SHOW A VALID PICTURE TO BUY A PACK OF CIGARETTES THIS IS SHEER STUPIDITY.AT THE SAME TIME THEY TWICE HAVE GIV

They could care less about customers .when called to check on a prescription 45 minutes to 90 minute wait is not unusual.i hope cvs runs walgreens out of busimess. They are just too big and will run the business no matter who they hurt. Angry Angry
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Review
#1525444 Review #1525444 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service

Walgreens in Orlando, Florida - They complimented a of policy on cig.and ligour show id.NOW they demand to.scan your id what the he'll is going on ???I am seventy.!

3.4
Details
Went to walgreens to make a purches showed my id no that wasnt good enough now they wsnt to.have me take it out and SCAN ot.????? What the *** ????by the way i am seventy !then the twenty something manager tells me.i am not being respectfull ??? I am seventywhat did she do to deserve something she refused to show me ?? Did i say i am seventy !!!!
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Review
#1470080 Review #1470080 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
went in to buy cigarettes i'm 70 years old are they BLIND,, its against the law,,, they are doing it to sell your info, also when they scan your lic it tells alot of info about you,,if your a sex offender, or a felon and a lot more,, who the *** do they think they...
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11 comments
Anonymous
#1651359

If everybody who smoked quit for good and nobody new started up, all of the poor people working for the tobacco companies would be out of jobs, and alot of farmers that depend on growing tobacco for a living would be out of work as well. And there would be a huge increase in the Super-Sized population of America, because all of the former smokers would now turn to indulging in food to calm their nerves.

Probably alot of people are better off being smokers and being skinny than quitting smoking and becoming Super-Sized. I used to be a chain smoker myself, but I quit because I couldn't afford to keep giving them away to everyone who wanted to *** one from me.

Especially after they raised the prices on them so much higher than when I used to smoke. Now, I calm my nerves by Indulging in Decadent King-Sized Meals and I went from being made fun of for being so skinny to now being one of the Super-Sized people.

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Review
#1465096 Review #1465096 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
The Walgreens Store #03471 in Clearwater, FL has been having problems with their debit machines (up to and including it not working) for some time now. Today (and this isn't the first time this happened), I made a purchase with my debit card and when prompted for cash...
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3 comments
Anonymous
#1634266

Not a Walgreen issue...Contact your financial institution that handles your card.

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Review
#1445918 Review #1445918 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Order processing issue
Tags
  • Walgreens ethical violation

Walgreens - RequiredID

Purchased paper towels and had to show ID! Huh?! No more shopping at Walgreens.
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Review
#1438538 Review #1438538 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
1.0
Details
I think Walgreens is looking to be sued. They have no right to your private information. I went in just to buy some candy and a toy and left it there when the robot hourly waged employee demanded my drivers license to make this purchase. lol I will never go back to a...
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4 comments
Anonymous
#1645552

I think that they should have two lines at the DMV. One where you pay the normal price and get the usual very unflattering photo.

And another line where you can pay double the normal price and have a very flattering picture taken of you by a professional photographer. I know one thing, I'd gladly pay double the price to get a flattering picture taken.

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Review
#1432230 Review #1432230 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service