Product: Walgreens Customer Care Clear all filters (0 of 98 reviews match)
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Walgreens called me again to say that Cigna would not pay for the claim, then I called Cigna again and they said Walgreens did not know how to process the claim, etc etc. This went back and forth with me, the hapless Walgreens customer, in the middle. Finally Cigna...
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1.0
Product
Walgreens Customer Care
I didn't like
  • Pharmacy
#1284927
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Walgreens - Mad and robbed

I went to the Harriman store for them to tell me that basically they wasnt gonna give me my $15 change back. Needs ALL NEW EMPLOYEES cause stealing is not good and i hope when they get caught and they will one day that they serve time. HONESTY IS THE BEST POLICY
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Walgreens Customer Care
#1254933
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I will hs reporting Walgreens on redwood st in vallejo ca they stereotype people and make their own rules without listing the new made up policy they have made up if you’re picking up a controlled substance for a patient ( my mother) for you to bring their ID with you...
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Anonymous
Deth

Nothing better to do? Stop complaining and move on.

Anonymous
Anon

in my state, if I go to a doctors office for the first time, they take my picture and it’s on file so that they know I am the same person on the insurance. Personally, I think...

1.0
Product
Walgreens Customer Care
#1245793
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This Walgreens location (I can only speak about this one) is completely unconcerned for their customers! For over a decade they have been pushing their 90 day supply refill on every piece of literature I've gotten from them.! But today on one of my few days off they...
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1.8
Product
Walgreens Customer Care
I didn't like
  • Total lack of consideration for customer
#1235832
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Walgreens - 24 hour Pharmacy closed at 1:20 am for lunch hour! 24 hours is 24 hours, RIGHT?
Walgreens - 24 hour Pharmacy closed at 1:20 am for lunch hour! 24 hours is 24 hours, RIGHT?
24 hour Pharmacy closed at 1:20 am for lunch hour! 24 hours is 24 hours, RIGHT? This is the 2nd time that I have went through the drive thru Pharmacy.WalgreensStore #6526 9550 HAGEMAN RD Bakersfield, CA 93312 661–587–0838 And was told to come back after 2am, they were...
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Anonymous
Dawndi Mazza

Oh yes... How about those CPS records??? SMH! And ALL of your records for Divorce, Child abuse, Child Neglect, Child Endangerment, Having your children taken away from you, Do...

Anonymous
Dawndi Mazza

Anonymous, aka Snowflake! Why don't you post your real name! Talking about entitled? Do your job! You are paid quite well! Oh wait! Maybe you are not paid well and have nothin...

Product
Walgreens Customer Care
I didn't like
  • Pharmacist
#1228455
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Walgreens - Terrible pharmacy experience

We had terrible service at the south cobb branch in smyrna. My husband stopped by to ask for help taking his blood pressure - the answer from Jennifer Thomason, was they don’t offer that service. She was too busy chatting with her colleague to care!!! We asked for a manager, filled out a complaint firm and are still waiting for a response.
1.0
Details
Customer service
Prescription Services
Product or Service Quality
Staff
Product
Walgreens Customer Care
#1224330
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With the March 31, 2018 deadline to turn in out-of-pocket expenses to get reimbursed by my fathers flex pay.The middle of February I sent in everything they requested which was power of attorney and a letter with address phone number etc. and I even wrote that I needed...
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1.0
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Walgreens Customer Care
#1223446
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If you are in severe pain even after they treat you like a criminal!It's horrific! Even if you are taking LESS than prescribed they call the doctor and lie claiming it's being "abused." It's nuts.That's what a sick power trip they're on!
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Anonymous
Jeanette Koch

They do the same thing to me. I am telling everyone I know not to go there. They won’t fill medication today one day early because there are only 28 days in feb. their pharmis...

Product
Walgreens Customer Care
#1207101
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I was ready to hang up the phone. Why was she so damn, rud! Unfriendly! What does that cost, to be softer spoken; instead of mean, in delivery? No resaon for it, none! My God! Just to ask about an email Walgreens sent me, regarding insurance coverage. Welgreens...
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3.6
Product
Walgreens Customer Care
#1199152
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My doctor sent an Rx to Walgreens for me to pick up on my way home from hospital. A friend picked me up and took me home. We stopped at a grocery store (which also had a pharmacy). I received a Walgreens text stating my Rx was delayed. I called to say they could...
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1.9
Product
Walgreens Customer Care
I didn't like
  • Insensitive customer service
#1178459
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