Product: Walgreens Customer Care Clear all filters (137 of 137 reviews match)
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4.0
Details
I was just in a Walgreens tonight. The clerk told me that as of Oct 16 2018 EVERYONE purchasing cigarettes will have their personal id scanned - she said it was to cut down on adults purchasing cigarettes for minors. What a bunch of crap. What garbage to suspect me of...
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51 comments
Anonymous
#1715685

I think that Walgreens should stop selling cigarettes, the same way that their competitor CVS has done. That way Walgreens can stop the loss of all of the business of the p.i.s.s.e.d.

off customers who are vowing never to shop there again. And they should stop selling booze as well, because they card the elderly for that as well.

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Review
#1370784 Review #1370784 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
1.0
Details
I called the custodian of records at 217-554-8949. First of all, when the lady answered she answered like she hated her job and didn't even give her name. I had to ask for it. She said her name was Celisa but she hesitated before telling me which makes me doubt it is...
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1 comment
Anonymous
#1741349

Walgreens Does Not read this message board, so Walgreens Will Not pull the phone call and listen to it.

Review
#1636132 Review #1636132 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service

Walgreens - BAD CUSTOMER SERVICE

1.0
Details
ARRIVED 10 A.M. GET PRESCRIPTION. NO OTHER CUSTOMERS IN STORE OR IN DRIVE THRU. WAITED 15 MINUTES. CASHIER,,PHARMACIST,MANAGER STOOD THERE, BUT NOT A WORD OF HELPING ME !! NOT EVEN "WILL BE WITH YOU IN FEW MINUTES. I HAD TO GO UP FRONT, GET CASHIER TO CALL Manager on PA SYSTEM TO GET MANAGER COME OUT, BUT SHE DIDNT UNTIL CUSTOMER CAME THROUGH THE DRIVE THRU, THEN CASHIER CAME OVER. TRIED TO GO WEBSITE, NOT ABLE TO SUBMIT COMPLAINT. CALLED 800 NUMBER did not RETURN MY CALLS BUT ASSURED ME THEY WOULD. NEVER DID. BAD BAD CUSTOMER SERVICE AFTER 100 YEARS BEING IN BUSINESS!! VERY DISAPPOINTED AND WILL NOT GO BACK!!!
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1 comment
Anonymous
#1762405

Walgreens was founded in 1901, so Walgreens has been in business Over 100 years.

Review
#1680919 Review #1680919 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Failure To Wait On Customers And R

Walgreens in Las Vegas, Nevada - Awful manager

1.0
Details
The manager of the store in North Las Vegas Nevada on Bonanza and Lamb is the worst excuse for s human being. Michelle Scholz had been seen reprimanding her "leaders", she blatantly ignores costumes and her associates. She actually pretended not to her her associate who is a "ASMT" (whatever that is) as he requested to be relieved from the cash register duties so he could use the restroom. I cannot believe you have such ignorance running your stores. Walgreens you should be ashamed.
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Review
#1574533 Review #1574533 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Manager
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walgreens in Phoenix, Arizona - Refund refusal

2.0
Details
I purchased a gift card that did not work. Stephanie the store manager refused my refund.
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Review
#1547919 Review #1547919 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Walgreens in Orlando, Florida - They complimented a of policy on cig.and ligour show id.NOW they demand to.scan your id what the he'll is going on ???I am seventy.!

3.4
Details
Went to walgreens to make a purches showed my id no that wasnt good enough now they wsnt to.have me take it out and SCAN ot.????? What the *** ????by the way i am seventy !then the twenty something manager tells me.i am not being respectfull ??? I am seventywhat did she do to deserve something she refused to show me ?? Did i say i am seventy !!!!
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Review
#1470080 Review #1470080 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service

Walgreens is. Just worried about PROFIT + customer harassment I AM 76YEARS OLD AND HAVE TO SHOW A VALID PICTURE TO BUY A PACK OF CIGARETTES THIS IS SHEER STUPIDITY.AT THE SAME TIME THEY TWICE HAVE GIV

They could care less about customers .when called to check on a prescription 45 minutes to 90 minute wait is not unusual.i hope cvs runs walgreens out of busimess. They are just too big and will run the business no matter who they hurt. Angry Angry
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Review
#1525444 Review #1525444 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
1.5
Details
For many years, the Walgreen's nearest me sold absolutely no booze. Being the spouse of somebody in recovery, that factor was a huge sigh of relief. Then a few years ago, to my genuine dismay, I noticed the employees stacking "toxic waste" from wine, beer, and liquor...
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3 comments
Anonymous
#1646116

My booze of choice of is Beck's Dark Beer. I used to buy it in 22oz bottles that said "SUPER SIZED" on them.

Once, while I was getting drunk on my daily allotment of 3 Super-Sized bottles of Beck's Dark, I got the idea to make a panhandling sign that said "McHomeless, I Could Use A Drink, Super-Size It Please" I laughed so hard I fell to the ground and was rolling around laughing my you know what off.

Sure enough, I tried the sign out and it was one of my best most successful panhandling signs. Everyone laughed at it and thought that it was real funny.

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Review
#1424035 Review #1424035 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
3.2
Details
I went to my local Walgreens where I have been shopping for 10 years. I was surprised by their new carding policy but somewhat understanding. What I was shocked by however was that Walgreens would NOT accept my Canadian Driver”s license! I was informed that their...
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3 comments
Anonymous
#1621152

Actually Canadian IDs are acceptable and scannable at any Walgreens. The staff at the location you visited must of not understand the whole new policy, people from any other country besides USA and Canada would need to show a passport.

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Review
#1411773 Review #1411773 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
Walgreens - 24 hour Pharmacy closed at 1:20 am for lunch hour! 24 hours is 24 hours, RIGHT?
Walgreens - 24 hour Pharmacy closed at 1:20 am for lunch hour! 24 hours is 24 hours, RIGHT?
24 hour Pharmacy closed at 1:20 am for lunch hour! 24 hours is 24 hours, RIGHT? This is the 2nd time that I have went through the drive thru Pharmacy.WalgreensStore #6526 9550 HAGEMAN RD Bakersfield, CA 93312 661–587–0838 And was told to come back after 2am, they were...
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8 comments
Anonymous
#1733513

I'm amazed as well...I just don't understand this.

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Review
#1228455 Review #1228455 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Pharmacist
Reason of review
Poor customer service
Tags
  • Drug Stores