Product: Walgreens Customer Care Rating: 2 Stars Clear all filters (18 of 137 reviews match)
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Walgreens in Phoenix, Arizona - Refund refusal

2.0
Details
I purchased a gift card that did not work. Stephanie the store manager refused my refund.
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Review
#1547919 Review #1547919 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.5
Details
For many years, the Walgreen's nearest me sold absolutely no booze. Being the spouse of somebody in recovery, that factor was a huge sigh of relief. Then a few years ago, to my genuine dismay, I noticed the employees stacking "toxic waste" from wine, beer, and liquor...
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3 comments
Anonymous
#1646116

My booze of choice of is Beck's Dark Beer. I used to buy it in 22oz bottles that said "SUPER SIZED" on them.

Once, while I was getting drunk on my daily allotment of 3 Super-Sized bottles of Beck's Dark, I got the idea to make a panhandling sign that said "McHomeless, I Could Use A Drink, Super-Size It Please" I laughed so hard I fell to the ground and was rolling around laughing my you know what off.

Sure enough, I tried the sign out and it was one of my best most successful panhandling signs. Everyone laughed at it and thought that it was real funny.

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Review
#1424035 Review #1424035 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
Resolved
2.0
Details

Update by user Jul 22, 2018

The problem was much more complicated than just Walgreens. The shingles vaccination requires two shots and two separate prescriptions.

I had only one prescription from my doctor, and tried using it twice, not knowing any different. walgreens conducted an investigation...

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Review
#1284927 Review #1284927 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Pharmacy
Reason of review
Poor customer service
Preferred solution
I want to warn everyone what this incompetent pharmacy is like so they can avoid the trouble I went through

Walgreens in Pinellas Park, Florida - Denied medication

2.1
Details
I have been a walgreens customer for 20 years. I have been getting pain meds monthly for 10 years and all of tge sudden today they said they will no linger fill my scrips...WHY!! I dont get it
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Review
#1268272 Review #1268272 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
1.8
Details
This Walgreens location (I can only speak about this one) is completely unconcerned for their customers! For over a decade they have been pushing their 90 day supply refill on every piece of literature I've gotten from them.! But today on one of my few days off they...
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Review
#1235832 Review #1235832 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Total lack of consideration for customer
Reason of review
Poor customer service
Tags
  • Hours Of Operation
1.9
Details
My doctor sent an Rx to Walgreens for me to pick up on my way home from hospital. A friend picked me up and took me home. We stopped at a grocery store (which also had a pharmacy). I received a Walgreens text stating my Rx was delayed. I called to say they could...
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Review
#1178459 Review #1178459 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Insensitive customer service
Reason of review
Poor customer service

Walgreens - Slammed from CVScaremark

1.9
Details
After being slammed to Walgreens I spent 2 days trying to transfer prescriptions. Walgreens customer service is terrible. I finally gave up trying and decided to buy at a local pharmacy even if it costs more.
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Review
#1175385 Review #1175385 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service

Walgreens - Couldn't get my medicine

1.8
Details
Gave them my prescription and insurance card ...Now if they were taking care of business I would have my meds but no they want to play around and she said my card timed out never heard of such thing then she gonna say you can pay the full price or come back in the morning I'm sick I need my meds but guess what I will not go to Walgreens for nothing.
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Review
#1058904 Review #1058904 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Problems with payment
Resolved
2.3
Details

Update by user Apr 04, 2017

I've realized I was too sensitive and had too low confidence.

Original review posted by user Mar 05, 2017

It's not just Walgreen's, people everywhere are ruder and less friendly than they were in the 20th century.When I worked at KFC and in a few other customer service jobs in the early 90s when I was in my teens, my manager would pull me aside and yell at me if I didn't...
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Review
#1016913 Review #1016913 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
1.9
Details
Do not shop at this retailer!This is the worst service I have ever received from a corporate number. I purchased an item for my daughter around Christmas and it was not what she needed, so we went into a location to return it. First of all the item was about $7.50 and...
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2 comments
Anonymous
#1277489

Then what would be the point of the 30 day return policy if they're going to return it after 30 days anyway? I am serious.

I want an answer. Why have a policy if they are going to break said policy. I need an answer. If rules, policies, laws, etc are made, why are they overlooked anyway?

This is why this world makes no sense. Why am I forced to live in a world with such broken concepts?

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Review
#995553 Review #995553 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Return, Exchange or Cancellation Policy