Product: Walgreens Customer Care Clear all filters (137 of 137 reviews match)
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Casas) at the Walgreens in Davie Florida tried to scan my drivers license too. I showed him my drivers license, but would NOT let him scan my drivers license. When I asked why he needed to scan it, he replied, "to make sure you are old enough." I'm 57 years old, have...
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Review
#1430011 Review #1430011 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
1.5
Details
For many years, the Walgreen's nearest me sold absolutely no booze. Being the spouse of somebody in recovery, that factor was a huge sigh of relief. Then a few years ago, to my genuine dismay, I noticed the employees stacking "toxic waste" from wine, beer, and liquor...
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3 comments
Anonymous
#1646116

My booze of choice of is Beck's Dark Beer. I used to buy it in 22oz bottles that said "SUPER SIZED" on them.

Once, while I was getting drunk on my daily allotment of 3 Super-Sized bottles of Beck's Dark, I got the idea to make a panhandling sign that said "McHomeless, I Could Use A Drink, Super-Size It Please" I laughed so hard I fell to the ground and was rolling around laughing my you know what off.

Sure enough, I tried the sign out and it was one of my best most successful panhandling signs. Everyone laughed at it and thought that it was real funny.

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Review
#1424035 Review #1424035 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
1.0
Details
I went to this store yesterday, and they didn't want to sell me alcohol because I'm mexican. I turned around and a guy said "{{Redacted}} Mexicans". That is racisms. Never coming back to Walgreens.
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2 comments
Anonymous
#1621807

Something does not sound right here....did they ask for your license? If you did not have one you will be turned down for the sale of alcohol and tobacco products. OR if you did or said something they have the right to turn you down based on that.

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Review
#1423145 Review #1423145 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service

Update by user Dec 13, 2018

Ok they called back with one of their STUPID surveys. WOW REALLY, REALLY, apparently I am as TEED OFF as possible, you are going ask me how HAPPY I am with company. Their short surveys are over 10minutes in my time .

Update by user Dec 13, 2018

I called their customer care support and read them...

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5 comments
Anonymous
#1621156

Well if the company didn’t fail 10% of all undaerage sale sting operations nationwide maybe they wouldn’t have to resort to IDing everyone and their grandma

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Review
#1423100 Review #1423100 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
3.7
Details
Lines busy, asked for manager, none available. Shopped here for over 10 years. Sixty years old bought wine here before now they have to type my birthday and license number before wine purchase???
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7 comments
Anonymous
#1645554

I have been carted out of many Las Vegas casinos for not having any identification with me.

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Review
#1415216 Review #1415216 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
Walgreens has no right to scan your drivers license. They not only want to see them when you buy cigarettes or alcohol, they now want to scan them. Stop this madness Walgreen's. I am 64 years old and you will never scan my license again, I refuse! You lost a huge...
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7 comments
Anonymous
#1772820

REFUSE TO LET THEM SCAN YOUR ID (6)(a) An individual may consent to allow the private entity to swipe the individual’s driver license or identification card to collect and store personal information. However, the individual must be informed what information is collected and the purpose or purposes for which it will be used.

(b) If the individual does not want the private entity to swipe the individual’s driver license or identification card, the private entity may manually collect personal information from the individual. (7) The private entity may not withhold the provision of goods or services solely as a result of the individual requesting the collection of the data in subsection (6) from the individual through manual means. (8) A private entity that violates this section may be subject to a civil penalty not to exceed $5,000 per occurrence. (9) This section does not apply to a financial institution as defined in s.

655.005(1)(i).

History.—s READ MORE codes.findlaw. com/fl/title-xxiii-motor-vehicles/fl-st-sect-322-143.html

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Review
#1415183 Review #1415183 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
Had to show my id to buy liquor at Walgreens and I'm 65. Ridiculous! Shows how common sense is gone in today's world to just think the answer is to id everyone. They will lose business and learn the hard way..
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6 comments
Anonymous
#1615149

And somehow the underage teenagers always manage to get their hands on a bunch of booze anyway.

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Review
#1412907 Review #1412907 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
3.2
Details
I went to my local Walgreens where I have been shopping for 10 years. I was surprised by their new carding policy but somewhat understanding. What I was shocked by however was that Walgreens would NOT accept my Canadian Driver”s license! I was informed that their...
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3 comments
Anonymous
#1621152

Actually Canadian IDs are acceptable and scannable at any Walgreens. The staff at the location you visited must of not understand the whole new policy, people from any other country besides USA and Canada would need to show a passport.

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Review
#1411773 Review #1411773 is a subjective opinion of poster.
Service
Walgreens Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
as you know by scanning my ID I live walking distance to your store .I will now drive to ABC ...should have never did that ..
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5 comments
Anonymous
#1609730

…. because surely by going to another pharmacy, you will NOT be asked to show your ID.

Ha! You really showed them! Enjoy that drive across town for nothing.

Oh, and don't forget your ID, if you intend to pick up any medications on your trip to your new pharmacy. LOL

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Review
#1406476 Review #1406476 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service
11/2/18 Walgreen's Sterling Heights, MI Cigarette purchase forced driver's license scan PRIVACY INVASION {{Redacted}}
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11 comments
Anonymous
#1632295

Happened to me here in Dallas TX. Because I refused for them to scan when can manually put in.

Was denied to buy. I'm 54 years old.

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Review
#1394367 Review #1394367 is a subjective opinion of poster.
Service
Walgreens Customer Care
Reason of review
Poor customer service