Today I received the on line weekly circular and under savings and deals, when I clicked, a new page open with promotions. One of the promotions reads "buy 1 Allegra, get 10000 points with the balance rewards".
Let me clarify the offer is good not only on line but also in store. I visited the store, buy a box of Allegra allergy Tablets, and guess what! NO POINTS!!!! The cashier called the manager he tried his best to help me, but explain that he cannot issue points, that I have to call the toll free number printed on back of the balance reward card.
I just did, and only got more aggravation, and pardon my language, a lot of BS, with no explanation whatsoever why Walgreen's promised 10000 points and then they do not appear in my account. IN USA THIS IS CALLED DECEPTIVE ADVERTISING!
There is no clarification on the on line advertisement which particular item the customer has to buy to get the points. At the toll free number they just gave me the round around, saying that I was supposed to buy 2 of each!
Not only that, if Walgreen's made a mistake, (which they did not want to acknowledge at all) they are obligated to honor the offer as printed, to the customer who discover the mistake, other stores always do that as a respect to their customers. But it seems Walgreen's has it's own laws, and disrespect!
Product or Service Mentioned: Walgreens Advertisement.
Monetary Loss: $10.