I have been a loyal customer to walgreens for 15 years now, but today was the final straw. After beibg treated rudely by the pharmacists and techs both in Fl, Ca, and specifically Macomb, Il, I have finamly wised up and decided to transfer all of my prescriptions and business to CVS.
I feel that walgreen's must not implement any sort of customer service techniques; they must only focus on taking patients' money abd rushing them out the door. Today my purse was stolen which in itself is a nightmare with all of my credit cards, driver's liscence, money, etc. missing, not to mention my medication. I suffer from anxiety and depression and have taken the same medication for years without ever having a problem or running out early.
Today i called the Walgreen's in town to refill my two meds because it is highly recommended that you do not miss a dose or stop taking them abruptly as your body and mind will react very adversely. The tech that i spoke with was incredibly rude and condescending to me and implied that i probably had abused my medication and told me i could not refill them for another week even though I had already called my pbysician about the situation and had the refills okayed without any problem. I dont knkw who in their right mind "abuses" zoloft but i dont and i dont appreciate being accused of it. I realize the emoyees at Walgreen's deal with many rude customers abd ppl trying to pull one over on them, but how is that ny fault?
I wish they would think before they make serious accusations and condescending remarks because it's defnitely not fair that legitimate customers are being treated so outrageously! I will NEVER again so much as buy a .99 cent bottle of nail polish at walgreensfor let alone my medications. I hope consumers read this and heed my advice to avoid Walgreen's before they too experience the embarrassing and hurtful treatment i was so lucky to endure today. I am a patient and understanding person but there is only so much a person can take!!
I hope Walgreen's goes under with all the other money hungry rude monopoly corporations that are infesting our country. Be smart with your time and money; choose a pharmacy that has your best regards in mind.