First keep track of product prices displayed on the shelf and what they actually charge you at the register. Oddly or purposefully it is occasionally not the same. Ie you are charged more than advertised or displayed.
How couls such a large and sophisticated company do this to loyal customers???
Secondly, keep an eye on your balanced rewards account. You might find you have two....so it is easy to forget you have points that you can trade for product.
An accident? I think not, I believe this is a sneaky way to de FRAUD their customers.
Why would they do this? Is the bottom line worth their integrity as a company????
Monetary Loss: $500.