Over the past 10 years, it appears that Walgreens in Forest Lake, MN, store 07111, has changed it's professional thinking from customer service to corporate wants.The customer service in this length of time has been reduced substantially.
Is this the result of corporate thinking? The staffing turn-over has also been extreme. Is Walgreens following the corporate thinking, less experience is also cheaper? Rx, contact doctor refills, have gone from 2-3 days to 10 days.
Walgreens said they sent a fax out 3 times but only one was received by the clinic.
The Walgreens staff had no idea that the okay was received from the clinic.