Fort Worth, Texas
Not resolved
1.0
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Customer service
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I called up to get a price on a drug with a coupon I had. They told me they could not give me the price unless I gave them the perscription first.

Okay so I had my doctor call in the perscription there. I waited two days and they had not called me to tell me it was ready. I called them. They said my doctor did not call it in.

I called my doctor. They had called it in but would call it in again. I called the pharmacy back. They said that no that wasn't it after all.

They have to order it. I asked why they hadn't already ordered it if they have had it for a few days. They didn't know but would order it now.

Well not getting my pills can mean my life. I explained that .......

Product or Service Mentioned: Walgreens Prescription Refill.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Walgreens Pros: Store location convenient.

Walgreens Cons: Customer service, Lacks knowledge.

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