I have been going to the same local Walgreens pharmacy for years. On October 27, 2014, I stopped by to get my usual refills on two medications, one a pain med and the other an anti anxiety med. I was told by the pharmacist that Walgreens can no longer accept or process refills on pain meds and they would not refill the anti anxiety med. I was advised that due to new DEA policy, I would need a new script each month for that specific pain med. However, the pharmacist added, we can no longer dispense these two meds! I was advised to go to other pharmacies, like CVS.
I was distraught and shocked! I informed the pharmacist ( who knows me by name) that how could I drive around in my condition to find a new pharmacy? Besides, all my meds have been processed at Walgreens under my profile.
The pharmacist apologised but it was out of her control. I was so upset that I couldn't eat or sleep for 2 days.
Walgreens action is inhumane and horrifying! The majority of patients like me are truly suffering now because of Walgreens new sadistic policy. A class action lawsuit should be filed against Walgreens.