Product: Walgreens Manager Clear all filters (178 of 178 reviews match)
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1.0
Details
This is (was) the worst company I have ever worked for we all got trained to do the same thing then when this new manager came in I think he pin pointed me out of everyone because I speak my mind and tell you how I feel so I got wrote up for something everyone in the...
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1 comment
Anonymous
#1768592

They don’t care about their employees all they are worried about is that almighty dollar

Review
#1690711 Review #1690711 is a subjective opinion of poster.
Service
Walgreens Manager
Cons
  • Not trained properly
  • Store manager
Reason of review
Work Experience or Job Application
Preferred solution
You could have offered to transfer me to another store considering I had made several complaints about this employee
Tags
  • Walgreens employee
1.0
Details
I am in my late 50's and went to buy cigarettes at Walgreens. Cashier asked for id and I showed it to him. He tried to take it to scan it and I said you can see it but you can't scan it. I was then told it was policy from management that they HAD to scan my id or they...
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1 comment
h.kitchener
#1712311

This is the new thing to intimidate customers who smoke or buy liquor, etc. Best to not shop at these places.

Management is also afraid of selling these age-limited products to a minor and getting caught---thus the stupidity of "carding" granny or gramps because their employees can't figure out they should ask for ID for people who don't look 18 or 21.

Walgreen's is apparently going one step further and demanding a copy of your driver's license----rather dangerous, wouldn't you think? But, apparently Walgreen cares little for your privacy and risk of stolen identification.

Review
#1577818 Review #1577818 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Poor customer service
Preferred solution
Change policy like others stores have - card under 30 yrs - and/or look but DON'T scan after hiring competent employees.
Tags
  • No Reason To Scan My Id
3.7
Details
I went into the store to purchase cigarettes and pick up a photo order. When getting to the cash register, I asked the cashier for a pack of cigarettes and the cashier asked me for ID. I have been a customer in this particular store for over 9 years, and in all that...
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2 comments
Anonymous
#1751173

Why is it such a hassle to show ID? I’m well over 21 and anytime I go to buy alcohol I get my id out beforehand, show it immediately and I’m on my way with absolutely no inconvenience. It’s not hard at all.

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Review
#1436852 Review #1436852 is a subjective opinion of poster.
Service
Walgreens Manager
Pros
  • We have been blacklisted
Cons
  • Customer service and how treated
  • Insensitive customer service
Reason of review
Poor customer service
I go to walgreens 3 times a month and the store MGR I noticed always pops oughtah nowhere and meets me at the front just before I get to the cashier. 14 times out of 14 times. like clockwork. im trying to figure out why the mgr is hiding in the camera room or wherever...
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3 comments
Anonymous
#1699340

He must be watching you over the security camera from the back room and he thinks that you are VERY ATTRACTIVE. Actually he gets a woody every time that he sees you, that's why he rushes to the register to check you out.

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#1545838 Review #1545838 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Poor customer service

Walgreens in Missouri City, Texas - Request to scan ID in company system

1.0
Details
I quit shopping at Walgreens because they want to scan my ID into their system. It contains my address and liscense no. Too much personal information. Walgreens is being set up fo a big information breach like we experienced with Target.
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Review
#1421597 Review #1421597 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Poor customer service
1.5
Details
I have been treated very unfriendly and have been discrimibated against only because i shop with coupons. I was also harrassed by a suoervisor named candice and a lie had been made up about me just so they can get me thrown out of the store. Horrible thing is even the...
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2 comments
Anonymous
#1665100

i've been treated horribly by walgreen's pharmacists, can never forget or go back

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Review
#1414477 Review #1414477 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Poor customer service
1.4
Details
He never ask for details or acted interested in what had happened. Needless to say the family will not use Walgreens again. It would be nice to be treated with respect when you are a long time consumer. This took place at the Walgreens on Albert Pike Rd. In Hot...
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18 comments
Anonymous
#1527509

The fact remains Walgreens is a major chain. As a consumer I would expect that if I were told that my script would be ready at a certain time baring unforseen circumstances, it should have ready.

If this were the first and only time this event had happened my daughter would not have bothered going to the store manager. The customer service at this store is terrible. As consumers are we really disposable to business? Must we be expected to accept less then common courtesy when we spend our hard earned money for services or products?

The bottom line is poor training and devlopment and rather than investigate the complaint it was easier to say "all i can do is apologize" My daughter happens to be a grown woman who has worked with the public for years. She was not hot headed nor demanding. She was not verbally abusive. She did ask how much longer they thought it might be.

After she was text not once but twice that it was ready. I really don't believe that infringed on anyone or insinuated that anyone was incompetent in their duties. However, again the fact remains the pharmacy clerk and store manager literally dropped the ball with poor customer service and lost a few long time customers. Doesn't sound like much but numbers add over a period of time.

So for those of you that are quick to jump to conclusions as to my daughters behavior concerning these events bless your heart. You are so lucky you have never had to deal with a situation like this and I hope you never do.

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Review
#1312024 Review #1312024 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Poor customer service
I tried to buy wine at Walgreen's but did not have my photo ID. I am 77 years old and not easily mistaken for under 21. Since I needed the wine for dinner, I went home & returned with ID. Cashier typed info from my ID. What info are they taking? Will never shop...
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3 comments
Anonymous
#1700707

Get over it! Most retailers are now carding every person buying alcohol or cigarettes or related products.

Get over it and have your ID ready. It takes, what, maybe 15 seconds longer. If you are so against it go to your local,state, or federal government and complain as they are the ones causing this to happen. Your complaining about it to the cashier is not going to change it.

They are not going to lose their job for you. Move on!

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Review
#1518597 Review #1518597 is a subjective opinion of poster.
Service
Walgreens Manager
I ordered contact lenses for the first time on April 4 , it took 10 days to get them...i could have drove to Chicago and picked them up in 2 days !!! Back to Discount Lenses even if it costs $5.00 more!!!! I wish i had read the complaints on Walgreens had no idea they...
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3 comments
Anonymous
#1700708

Place your order where you have plenty of time. Quit expecting everyone to jump to your needs.

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Review
#1514039 Review #1514039 is a subjective opinion of poster.
Service
Walgreens Manager
Every time I go to Walgreens I have to type in my phone-number on the pad in order to receive the specials. It's not because I forgot my Walgreens card or lost it. It is because I threw it away in the trash after the argument I had with the manager one morning over...
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16 comments
Anonymous
#1666483

If A child uses their play coin money to purchase candy from a vending machine is that considered to be theft? If they were caught red handed putting the coins in the machine, would they be held until the police arrived and took them to juvenile hall to be processed?

Would they be given a criminal record that would haunt them for the rest of their life? What if when this same person grew up, they went to Walgreens and bought some goods with those same plastic coins? What if the dense Walgreens employee, instead of just laughing and refusing the coins, called for security? Would this person using plastic children's play coins then be arrested, taken to jail and prosecuted to the fullest extent of the law?

What if while all of this way going on with the Mentally challenged customer using plastic play coins someone with a backpack happened into the store, saw their chance, and proceeded to fill up their backpack with several bottles of expensive liquor from the liquor aisle.? Hey, sounds like a good name for an island resort, "Liquor Isle" Anyway, what if these person with a backpack full of booze cooly and calmly walked out of the Walgreens with their bottles of liquor past the officers arresting the mentally handicapped person that was now going to be put in jail for using his play plastic coins to try to purchase candy at Walgreens? Would the manager step in and tell the officers to let the now crying handicapped person go? Or would the manager say that per Walgreens policy, this poor mentally challenged person on the level of a small child was going to sent to an adult jail where they would probably become a victim if not put in protective custody?

Are the Walgreen's employees Human? Or are they have ice cold hearts of stone and believe doing everything by store policy with no exceptions made for any reason? And what about the backpack wearing individual who made off with the liquor?

How come the Security Officers that scan and record all areas didn't see them walk into the store and call out over the loudspeaker letting them know that they were being watched? Surely it would have spooked them into leaving the store empty handed.

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Review
#1390255 Review #1390255 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Poor customer service