Product: Walgreens Manager Rating: 2 Stars Clear all filters (11 of 178 reviews match)
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1.5
Details
I have been treated very unfriendly and have been discrimibated against only because i shop with coupons. I was also harrassed by a suoervisor named candice and a lie had been made up about me just so they can get me thrown out of the store. Horrible thing is even the...
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2 comments
Anonymous
#1665100

i've been treated horribly by walgreen's pharmacists, can never forget or go back

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Review
#1414477 Review #1414477 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Poor customer service
1.5
Details
asked me to return the more expensive obe to walgreens. I took it in about 9pm. The cashier didnt know how to do it so he called the manager who came up looked at me and said rhey dont do refunds because she didnt use a rewards card which was a lie. She then told me to...
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1 comment
Anonymous
#1603769

Doesn't sound right.....you left alot of info out of your complaining....sounds like you did not have a receipts since they tried to look up the sale. (if you used your bal reward card it will show the purchase) Since they could not find it they have every right to refuse the return.

Review
#1381286 Review #1381286 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Return, Exchange or Cancellation Policy
1.8
Details
I went into the walgreens located off Lucas and Hunt, MO to return some vitamins my bf had bought earlier (I had stopped & bought them on my lunch break that day and forgot to tell him so that he didnt go spend another $23 on them) and when I went in, WITH MY RECIEPT,...
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1 comment
Anonymous
#1532059

To: Walgreens Horrible Customer Service, I know that feeling. When i was shopping, at one of the locations.

All the employees were standing around, doing nothing. They were chit-chatting with each other. But that's okay, i was trying too figure out, they were talking about the store. When i walked up too register too the employees, one of the employee rolled eyes and asked into an rude arrogant way, while screaming, "What do you want?" "Can't you see we are busy?" Between this happening, i waited until they were done chit-chatting, and thought they were done, when they were not talking, and working onto the registers.

it was no big deal too wait. Then, i responded, "I am sorry." While i was being calm and pleasant the entire time. The employee said rudely and arrogantly, "Just make sure this does not happen again, we got better things than too serve..." I am not going too say what they said. It was too harsh too comprehend.

While i was done with the shopping experience and called the store, still calm and pleasant and spoke too the manager, "Hi i am customer at your location," over the phone i am not kidding you , the employee said too another customer standing next too the telephone, "Oh, another"... The manager laughed, "I know. customers likes these are nothing but...." Seriously, i am shocked that there are still employees like this.

I called corporate. Turns out they problems with some of these employees and managers at this location before.

Review
#1314032 Review #1314032 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Return, Exchange or Cancellation Policy
2.4
Details
The pharmacy Manager by the name of Nancy was very rude and disrespectful. One of her technician was helping me in getting a cheaper medication by searching generics and coupons from manufacturers when she rudely interrupted our conversation and ordered her to do...
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Review
#1229298 Review #1229298 is a subjective opinion of poster.
Service
Walgreens Manager
Cons
  • Pharmacy manager nancy
Reason of review
Poor customer service
2.2
Details
When I explain I purchased with my credit card and there was no pin number she continues with her lie. The store manager is summoned and given the receipt (which clearly shows a credit transaction without a pin number) and then refuses to sell the wine to me. One more...
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1 comment
Anonymous
#1389501

Alcohol can be refused to be sold to anyone. The fact that you involved your 14yr old was a red flag and should be the reason that you no longer could have the alcohol...They didn't steal anything from you.

Your rant doesn't sound right! Clerk can lose their job and be fined so they have the right to question any alcohol sale. Where in the world did you come up with $5000.00?

Sounds like a scheme to get some money. Drop it and go to another store.

Review
#1121535 Review #1121535 is a subjective opinion of poster.
Service
Walgreens Manager
Cons
  • Mgr not helping when she saw the clerk was repeatedly lying
  • Horrible customer service
  • Manager unable to understand what has occurred
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Let the company propose a solution

Walgreens - Dispute with manager

2.3
Details
I recently had a terrible expierience with a manager in n miami 122 and biscayne blvd he was abnoxious threatning to csll police unprofessional now they refuse to disburse the remainder of my medicatiin i feel it should be illegall to have authority to stop s prescribing medication at any time at most the prescription can be tranfrrred to another wallgreens where i have encountered no problems
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Review
#1042973 Review #1042973 is a subjective opinion of poster.
Service
Walgreens Manager
2.3
Details
My stepdaughter was accused of stealing makeup in Monroe NC Fincher St location by the manager. He told her he had her on tape stealing mascara. He did not call the police because he knew she didn't steal anything. We called them and turns out he did not have her on...
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1 comment
Anonymous
#1143934

"Paying customers?" So what did your child purchase that qualified her as a paying customer? (Besides the mascara to avoid the trip to jail..)

Review
#824087 Review #824087 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Poor customer service

Walgreens - Review in Drug Stores and Drugs category from Kenner, Louisiana

2.0
Details
I sort of had same problem recently I was instructed by walgreens cashier that the Google play card was reloadable I then put 200$ for my son's birthday to achieve certain level on his game .It wasn't quite enough so I went back with the card and put 210$ on it .The lady took card took $ and the card was only good for a 1 time load so I sent in both receipts and card also the store manager did and contacted google and determine walgreens had the $.I been dealing with customer service for 17 days now to get back and there customer service is a JOKE!IF U EMPLOYEES MAKE MISTAKE FIX IT !!
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Review
#757152 Review #757152 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Problems with payment
2.0
Details
I have never been more pissed off, disgusted and humiliated in my life! I will definitely never give Walgreens my business again. I shop around in there for a little while, end up spending around $100, and as I leave with my purchases, the trashy *** at the counter...
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Review
#749830 Review #749830 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Poor customer service

Walgreens - Manager Review from Albuquerque, New Mexico

1.7
Details
I got an accucheck meter that was covered by my insurance. Apparetly thevstrips weren't. So i talked to the pharmacy manager who checked True Matrix and said it was covered by my insurance. So I called my doctor on monday and asked her to fill the new meter and strips. Wednesday I called Walgreens to chrck on it. They said it wasn't filled. So I called my doctor and with me on the phone she sent it. Went to Walgreens on friday where they said they were waiting on a fax so they didn't fill it. I tild David no i was on the phone with my doctor when she sent it. He then found it and said he was going to fill it could I pull back around. When I came back around after 2 other cars I was told my insurance doesn't cover yhe strips. I asked for my cards back and refused the meter. As im leaving Nelissa tells me they will fix it and call me tomorrow. So I get a call telling me my perscription is done and I send my husband. My husband comes hine and says your meter was covered but not the strips so here. Wtf? So now Walgreens has charged my insurance for 3 different meters I can't get strips for. I called Walgreens customer service and I'm calling my insurance on monday to let them know Walgreens has niw charged tgem for several meters i can't use. Im now going to have to find out from my insurance which meter and strips are covered, call my doctor again and have her send it to a different pharmacy, and hope my insurance is willibg to pay for yet again another meter!!!
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Review
#738206 Review #738206 is a subjective opinion of poster.
Service
Walgreens Manager
Reason of review
Poor customer service