0 comments

Walgreens internal policies, systems and training is completely lacking.I just found out that when you try to return an item the store will not give you the money back...only store credit.

My purchase was 105, I only returned $17 (one an item that broke on first use) . They gave me the full value of the items I returned AND put the 5 reward credit back on my rewards card. ***! after calling corporate customer service the unhelpful man finally said that if I'd returned it at the other store in the same town where I made the purchase that they would have given me my money back!

This store manager didn't know that and I doubt it's even true because this man said repeatedly ...it's at the managers descretion...well she had no idea how to process it. I'm extremely pissed off because even though it wasn't much money I shouldn't have to spend it there! The receipt doesn't even mention this secret clause on it!

This isn't the first time I've found them unable to do the right thing....and calling customer service will only make you more upset with their policies!I'm moving our scripts and never going there again.

This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Walgreens. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Walgreens.

Check out the best and the worst companies in Drug Stores and Drugs category for more informed decision or compare Walgreens to other companies on our site.

Had an Experience with Walgreens?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Walgreens Free Snickers Crispers Deal Review from Ogden, Utah Walgreens " I am filing a complaint to one of the manager in your store in the name of Becky Jo. The store address 1208 Washington Blvd, Ogden, UT 84404. This..." Read more Walgreens Prescription Refill Review from Bowling Green, Kentucky Walgreens "I got my pain meds filled from my sirgery last Tuesday. I already uad some meds meft, but were going to transfer them over to the new bottle, because I..." Read more Walgreens - Pharmacist Review from Meridian, Idaho Walgreens "Review of Walgreens Pharmacy at 1570 E Fairview, Meridian, Idaho. Their Pharmacist need continued education!!! As a consumer I rely upon companies like Walgreens to have educated people in their positions that..." Read more Walgreens - Prescription Refill Review Walgreens "On 1/22/17 I entered Walgreens pharmacy around 6:45. I gave the pharmacist my mothers prescription. She then informed me that they had stopped filling prescriptions. The prescription was on an..." Read more Smartstyle - Stylist was very nice but didn't do my hair well at all Smartstyle "First thing, my hair is very wavy and about 2 inches past my shoulders. When I first went to the salon I explained this to the manager who scheduled my..." Read more Phoenix Life - Whole life policy was set for 10 years, 27 years and still have to pay premiums! Phoenix Life "In Sept 1990 myself and spouse both started whole life policies (#116...) that were projected to be self sufficient in 10 years. Projections kept getting moved back ... with the..." Read more Fooled by "express deal" on Priceline Priceline "Booked 3 star, hotel was NOTHING like a Hyatt or similar as Priceline described. I have pictures. It was not the hotel's fault, employees were nice, but more like a..." Read more Maaco - Bad paint job and broke window Maaco "Took my SUV in to have the driver side painted. Plan black was used and you can see the difference because I have sparklers in my black paint. But when..." Read more