Product: Walgreens Pharmacist Clear all filters (245 of 245 reviews match)
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I have used Walgreens 38 years. Today I called and they said 30 min. When I arrived they said I had already picked up the order. I happened to have a high grade fever due to the flu. I was picking up my heart burn medication and birth control pills. The Pharmacist...
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3 comments
Anonymous
#1407107

There is something missing from this story.

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Review
#1134454 Review #1134454 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
1.0
Details
Drove 40 miles to the nearest open Walgreens location which said pharmacy was open until midnight, got there at 11:20 walked straight to the pharmacy counter to get my Rx filled. Was told by the pharmacist that she would not be filling it tonight despite the fact that...
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2 comments
Anonymous
#1407108

Um, people who got their prescription there BEFORE you take priority. That is just common sense.

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Review
#1130957 Review #1130957 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
1.4
Details
Pharmacy full of idiots, *** and dunces at the WALGREEN'S in Grove, Oklahoma. Saw the Doctor at the Xpress Care Unit in Grove. It was Saturday. My regular pharmacy was not open for business; WALGREEN'S was just across the street. So, I asked the intake person to route...
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3 comments
Anonymous
#1619097

Sounds like you don't know how Medicare fully works...dumbass.

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Review
#1112431 Review #1112431 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Pros
  • Store location convenient
Cons
  • Pharmacist
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walgreens in Tyler, Texas - When did emotion enter into Medicinal practice

2.4
Details
I did have a similar encounter with a local Walgreens pharmacist, who in my opinion, acted in a very irrational and unprofessional manner. Not based on any legal statute, law, or even moral ground. I'll be brief...this medical pez dispenser was working late, and saw that I had a "sh!r3s c@re" free 30 day supply of my add med. No exclusions, fine print, or misinterpretations. She ultimately decided to tell me that she wouldn't fill it until the following morning..which technically was 23 hours later. When I very reasonably and persistently asked her to give me a rational explanation she slammed the window in my face and walked away. I called the store immediately, and no answer. This licensed drug dealer used her sole discretion based on personal feelings to determine whether I should have received my meds at the proper and legal time...who gives her that right or that authority? If all criteria is met, who is she to deny what an individual may need to operate on a functional level In their day to day?
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Review
#1108344 Review #1108344 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service

Walgreens - Bad experience

I went to the store to buy medicine from the shelf so I asked one of the employer about the item her name was nequila so she laughed at me and she ignored me,I asked her why are you laughing she said get out ,I had a abad experience at this location ,its cedar spring ,dallas ,texas .
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Review
#1064444 Review #1064444 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service

Walgreens in Patterson, California - Very rude pharmacy tech

2.5
Details
Patterson, CA older lady with the red hair. She was rude when I dropped off my prescription but I figured maybe she is not happy working on father's day. But when I came back another lady was helping me and then she picked up the phone and started asking me why I had this prescription when I filled another one the day before. Well she is welcome to call my doctor but I HAD to explain to her I have broken ribs and was not receiving relief from the Tylenol. She proceeds to glare at me throw the medicine in the pick up bin and slams down the phone! My husband and I could NOT believe how RUDE she was! She can tell by my records I do not take pain medication on a regular basis, but even if I had, it was totally inappropriate and made me feel bullied. Never did I think I would have such an experience picking up my PRESCRIBED medication! I will never use this pharmacy again.
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Review
#1062884 Review #1062884 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service

Walgreens in Williamsburg, Virginia - Refusal to take medication order

1.4
Details
1309 Richmond road Williamsburg, Virginia Bobby zimmers pharmacist refused to take a order for prescription from a licensed doctor. She claims she has the right to not accept from anyone. I want to know if this is a new walgreens policy. When pharmacy business is competitive this pharmacist behavior to very rude. She is abrupt and does not care for patient who suffers glaucoma and in need of medication. She filled wrong prescription for a different medication. Would take this further to state pharmacy board and DEA. Very bad pharmacy location. 3522392535
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Review
#1059417 Review #1059417 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service

Walgreens - Pharmacist Tech with Bad Attitude

3.0
Details
My husband and I patronize the Walgreens pharmacy in Mableton, GA on Floyd Rd. (the corner of Floyd and Nickajack). We specifically chose this store due to its convenient location. We are seriously considering bringing our extensive pharmacy business elsewhere. There is a pharmacy technician that works behind the counter that we can count on to be rude and disrespectful each and every time we go to either drop off a prescription or pick one up. He has a hostile attitude and treats his customers with overt disdain. We have reported him to his superior--who has apologized--yet, this unprofessional attitude continues. Why in the world would Walgreens keep such an associate on staff? I am confident that if he is treating us in this manner, that he is also doing this to other customers--and ours is not the first complaint. With all the competition out there--and so many pharmacies vying for business, NO pharmacy can afford to have unpleasant people interacting with the public. He truly needs to be retrained--or to be GONE.
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Review
#1057907 Review #1057907 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Pros
  • Convenient location
  • Location
Cons
  • Worse customer service
  • Customer service
  • Rude pharmacy tech
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walgreens in New Orleans, Louisiana - Pharamcist refuses to fill prescription

1.5
Details
Pharmacist repeatedly refuses to fill a prescription for an anticonvulsant medication I have been on for almost ten years because I *might be* pregnant. I am not pregnant. She delays filling it until I run out and call and ask for refills several times in a panic because going without it makes me very ill. Talking to online chat was no help as they said she was "doing it with my health in mind" because she had to talk to my doctor about the possible effect of the medication on my pregnancy but I AM NOT PREGNANT. I can't understand why she keeps thinking I am pregnant. Is she just ***? Or is she one of these crazy fundies who thinks all women are prepregnant, even when they are in menopause?!
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Review
#1054670 Review #1054670 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Pros
  • Regular store
Cons
  • Uncooperative pharmacy department
Reason of review
Poor customer service
Tags
  • customer serivce conversation
  • prescriptions
5.0
Details
SO I AM A REGULAR WALGREENS CUSTOMER I JUST CAME FROM EMORY THE BEST HOSPITAL IN AMERICA AND PAULA COULDNT FILL MY IBUPROFEN PRESCRIPTION WITHOUT COMPLICATIONS, SHE HA SEVERAL OTHER PATIENTS WHO WERE ALSO SICK ELDERLY SHE JUST IGNORED THEM, AND SHE HAD THE LEAD...
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1 comment
Anonymous
#1418373

Is this a complaint or just a place to let us know how much education you claim to have?

Review
#1048483 Review #1048483 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Cons
  • Paula
  • Customer service
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Let the company propose a solution