Product: Walgreens Pharmacist Clear all filters (245 of 245 reviews match)
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Walgreens - Rude pharmacy techs

2.5
Details
I went to pick up my prescription yesterday the 8th of May 2017, they told me it was ready. When I got there that had the wrong dosage, I talked to my Doctor & she said she had called & changed it to the proper dosage, they said she did not call so I told them to call her & they came back And said the office was closed, I went to my car & called from my cell phone surprise ! they were still there & called in my script when I went back into the store, They were very rude & lazy. The gal in front of me was too early to get her script but they gave her a 5 day supply, The day before I asked if I could have a 1 day supply & they talked down to me making me feel that I had a lot of nerve asking for 2 pills, I have been getting my scripts for over 20 years, this is not the 1st time they were rude to me. I thought would let you before I contact the board, I did not even get an apology, she basically lied to me. I am all done getting my scripts there I had to stand in line 5 different times, You need to have training sessions on how to treat your customers!! The store was Walgreens in Dade city Fl 33525 Very disgusted former customer, Darlene Docherty
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Review
#1045102 Review #1045102 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Cons
  • Attitude of the people in the pharmacy
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walgreens - Racist incompetent pharmacists

1.0
Details
The pharmacy staff at the beeville tx Walgreens constantly make mistakes on my prescriptions, they call and say they are ready then do not have them ready when i show up and tell me to come back another day. My coworkers and myself overheard them laughing and saying the only thing wose than white people are black people( they were all Hispanic). They talk down to customers and do not show any remorse for their actions. Everyone at work aswell as my familly and i no longer use their pharmacy. When we informed the customer service they simply said sorry, why dont you just tell the staff about it! Disgusting racist incompetent pharmacists.
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Review
#1042550 Review #1042550 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
1.5
Details
I live in Florida. No prescription is required for the purchase of insulin syringes. I have been purchasing the syringes without a prescription for the past two years. They are for my 18 year old diabetic cat. This evening I stopped at the Walgreens on SR 200 in Ocala...
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6 comments
TenJay219
#1758871

The same thing just happened to me and I live in Des Moines IA!! I feel like this should be righted by Walgreens.

I guess I have to pay the outrageous vet bill so as to ask them to prescribe me the damn syringes!! And even if I were a drug user her actions would not stop me from using drugs.

I would probably just share needles or use a dirty one which is why it is not illegal to purchase syringes without a prescription. I wonder how many people have made a bad decision due to this pharmacists complete incompetence.

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Review
#1042125 Review #1042125 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Cons
  • Rx refused sale of syringes implied i was a drug user
Reason of review
Refused to sell product, rude.
Preferred solution
Hire competent people, supervise new ones.
1.5
Details
Asked them to see if another Walgreens in the area had the medicine so I could pick up today, and was told that was not there job and I would have to make those calls myself. I asked to speak with the pharmacy manager and was hung up on. My wife called back and she...
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1 comment
Anonymous
#1619101

Technically it isn't their job to call other stores to see what they have in stock. If they have called other stores, it was out of courtesy for you.

It's not that hard to call around yourself and kindly ask them to call the Walgreens store you have your prescriptions at and get them transferred. Take this from a long-term Walgreens customer who has gotten their medicine there for over 10 years.

Review
#1035593 Review #1035593 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Yesterday my daughter had seizure and got admitted to hospital over night. After test when she got released the docter wrote a prescription for a stronger pain med. She informed the docter that she get regular monthly pain meds. The way the pharmacist AT STORE NUMBER...
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1 comment
Anonymous
#1331231

Why are you mad at the pharmacist for doing his job and for not trying to lose his license? You sound so selfish.

Review
#1035478 Review #1035478 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
My Walgreen's that I use in Clive, Iowa has just implemented a new phone system that fails to give you the appropriate options for your needs.I am a physician, but did not choose that option because I was calling about my own Rx. I waited and waited and waited and it...
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4 comments
Anonymous
#1363436

Apparently, my Walgreen's has just implemented this new phone system. "They" didn't have either my home or phone number in the system and my pharmacy phone call required information from the pharmacist.

Finally I hung up when contact with a human was not an option and used the "I need help with another option" option. Someone in the store connected me with a pharmacist who finally answered my question.

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Review
#1031848 Review #1031848 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service

Walgreens Pharmacist Review

1.0
Details
Rude, insolent and condecending employees. Customer Service is non existent.
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Review
#1026618 Review #1026618 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service

Walgreens - Pharmacist Review

1.0
Details
Walgreens Pharmacy store number 10829 over an hour only customer waiting for eye drops for my dog computer system slow cleric and forms me it's been all day $61 for a prescription of eye drops atropine and $11 at CVS and Target when I called the health department they inform me that the pharmacist needs to call the IT department so as The Story Goes stuff runs downhill the guy at the counter has to take the heat for the incompetence of a pharmacist is supposed to be managing the department and wasting my time
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Review
#1020442 Review #1020442 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service
My mother got a prescription of pro-air filled for forty dollars,we didn't realize till a week later that it was supposed to be $20,so we called next month and told them but they didn't care,when I go to pick up the new order they acted rude with me so I just played it...
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2 comments
Anonymous
#1310884

The $40 is the price set by Walgreens. Yes medications here can be more expensive but it is your responsibility to do your research before you pay for something.

I work in their pharmacy and the system makes it almost impossible to refund. You are basically asking us to do something we are unable to do. We are also filling hundreds of rxs per day, making sure medications are correct and ensuring no drug interactions,rather than looking to see if your proair is competitively priced. Even if it isn't fairly priced, there's nothing we could do about it because that's what corporate wanted.

So take it up with them. Frankly, we can't stand ignorant customers like you and your mother that throw fits but have no clue about retail pharmacy operations.

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Review
#1015568 Review #1015568 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Cons
  • Pharmacy
Reason of review
Poor customer service
Loss
$20

Walgreens Pharmacist Review

5.0
Details
After filing several complains against the Walgreens pharmacy located in Detroit on evergreen and 7mile ! I have been I à faithful customer love the store people but the pharmacist there are rude and very nasty,I have witness the pharmaist argue with customers several times one with the manger standing right. There !But this company has Banned me from All Walgreens in The city Of Detroit Really
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Review
#1015389 Review #1015389 is a subjective opinion of poster.
Service
Walgreens Pharmacist
Reason of review
Poor customer service