I recently moved from Orlando Florida to Riverview Florida. My doctors are still in Orlando.
I saw one of my Doctors on Thursday October 9th and refilled my pain medicine and drove home to Riverview. I stopped by the Walgreens on the corner of HWY 301 and Gibsonton road (Which is where I had all my prescriptions transferred since moving from Orlando) and dropped off my prescription. I asked if it was ok to wait for the Rx she proceeded to tell me 45 minutes, to which I replied no problem I have a couple of errands to run. I get a call from Walgreens about 20 minutes later and it was the pharmacist.
She proceeded to tell me that she would not fill my Hydrocodone prescription because the doctor was not local. I went back to the store to speak with the pharmacist. She proceeded to ask me why I have an "out of town doctor" when I live in Riverview. I said real simple I like my doctor.
So I proceeded to ask her who she thought she was and what difference does it make why my doctor is not local his name is on every prescription that I have on file @ Walgreens. I asked her to reconsider and she refused to fill my prescription. I spoke with a manager and he was absolutely worthless and not helpful @ all. I understand why pharmacist, doctors and healthcare pros are suspicious with all the addiction/abuse problems, but seriously I have no criminal record never been in trouble in my life.
I feel insulted that the pharmacist identified me as someone that fit the mold of drug seeking behavior.
I am a 25 year college educated IT professional. I feel like I did something wrong by trying to fill a prescription that I have filled @ that location 4 or 5 times since I moved to Riverview.
Product or Service Mentioned: Walgreens Pharmacist.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.