Walgreens Pharmacy Hostile to intractable Pain Sufferers
Update by user Apr 22, 2013
Not to denigrate your chosen profession too badly, but pharmacists are doctors because they've chosen to call themselves that, not due to any external accolades, and certainly not due to them taking the training and certification to be licensed medical doctors. As you know, there are still pharmacists around who are NOT doctors, and only received 2 years of pharmacy training before certification. And in every state I know of, it only takes 4 additional years of training (plus certs) to become a pharmacist, not 6+.
I realize you don't want to take chances with your licenses - but up until April 7th, they did not seem to have a problem filling a prescription after receiving a signed, serialized original prescription from my MD. Either they were being too lenient before, or are too overcautious now. And not every pharmacist has the right to refuse prescriptions - there are states which do NOT allow refusal based on religious or other beliefs- 12 states require dispensing of birth control on emergency basis, and 4 states require all legal prescriptions to be filled. I'm surprised you did not know this, being a current pharmacist.
As to bringing them in early, most MD's do not like to prescribe their pain medications early, precisely to combat the problem of diversion. I have no control over when my MD will provide me with a script. And most pharmacies would probably have a problem bringing in the script early - I know mine has in the past.
Bottom line - you are not MD's, no matter what you would like to call yourselves. While you may be experts in pharmaceuticals, you know almost nothing about ME, because you are not my medical doctor. If you don't feel like filling legally acquired and required prescriptions, maybe you should find another line of work. Or, maybe it's going to take a few denial of care lawsuits until y'all get the message. In the meantime, we will vote with our feet and our wallets - I know y'all don't care about 4 or 5 scripts, but that's why I posted here...
P.S. Any "profession" which tolerates (much less approves) of such websites as the angry or angriest pharmacist is not, IMHO, professional, much less interested in the welfare of their "patients"
Original review posted by user Apr 19, 2013
Walgreens Pharmacy Hostile to intractable Pain Sufferers!!!
A warning to all Walgreens Pharmacy customers – due to a legal situation in Florida of Walgreens own making, all Walgreens pharmacies now have a number of store enforced policies of Walgreen’s own creation, which have been forwarded to all Walgreens pharmacy locations and have begun to be enforeced this week, including-
1. Showing state identification to initiate and receive prescriptions determined by Walgreens to be suspect (I.E. pain medications, including Vicodin, Methadone, Oxycodone)
2. Requiring phone verification of legal, signed, hardcopy prescriptions from primary care physicians for prescriptions determined by Walgreens to be suspect (I.E. pain medications, including Vicodin, Methadone, Oxycodone) in excess of 60 pills.
3. Refusal to dispense of legal, signed, hardcopy prescriptions determined by Walgreens to be suspect (I.E. pain medications, including Vicodin, Methadone, Oxycodone). Since many of these prescriptions are required to be filled at one nonchanging location (to reduce diversion), this equates to denial of care.
These policies are the ones they are now making public – there may be other policies which will not be known until individuals run into their restrictions. These policies ALWAYS require additional time, delay, and labor for the prescriber and the patient, and are designed to delay or DENY the intractable pain patient of legally acquired prescriptions ORDERED by a licensed physician. To me, this smacks of prejudice against pain suffers, and a desire to modify ,contradict , or flat out deny licensed MD’s orders. Although I understand the need for vigilance on the part of the pharmacy to prevent diversion, these new policies (as well as past behaviors) appear to me to be completely too restrictive in their enforcement, and seem to leave all determination of prescribing to the pharmacist or possibly their assistants!!!
My own experience today (18 April, 2013) had me being told by the pharmacist that these new restrictions were a new federal law that was just starting to be enforced this week. After going home and determining there was no new federal or state law with these requirements, I called the store and talked to an assistant, who informed me that the pharmacist was mistaken, and that it was a new company policy, rather than a new federal law, and that she didn’t “know the lingo”, being a non native English speaker(Indian). As it’s a pretty large difference between Federal law and company policy, and since I’m sure none of the words used were “lingo”, this makes me worried about the quality of pharmaceutical care provided, since the pharmacist does not appear to speak the language of this country!
I am going to forward this to Walgreens Corporate, and also inform the California State Pharmacy Board, and see if anything comes of it. But for now, I wanted to warn as many people as possible – if you’re a pain sufferer, stay away from Walgreens!!! As a matter of fact, even if you’re not – is this the kind of medical care we want to encourage???
The store information is as follows-
Walgreens Pharmacy Store # 9048
2595 E BIDWELL ST
FOLSOM, CA 95630
Review about: Walgreens Pharmacist.