I have dealt with this same Walgreens for several years sue to my insurer paying almost full cost there. During my time using this drugstore I have been given another persons medications three times instead of mine& forced to go all the way back.
I have had my refills disappear from the system four times, and I had someone actually take one if my Rxs it is for a med. Ive taken for over14 yrs. it is controlled med. & requires regulating, doctor okays, and much proof.
Then after all that my refill disappears, pharmacy makes out as if I have somehow tried to obtain extra meds, even though thats an impossibility. I once took my bag of meds home, open it to find the controlled med is not there at all. I tell Walgreens& they call me a liar! I went to my doctor & told them what was done and he actually had to stick up for me& get it replaced.
I told them Im starting to think someone working there is illegally taking my& others meds for themselves. This med has street value& it is not unheard of. Next month I filled meds again& looked into my bag eight in front of them this time. I took the pill bottles out& counted pills right in line& find out My pill count was 8 pills short.
That is no usual error amt. I can understand missing maybe1 or2, but not8. I tell them right there its wrong& they say I probably lost them. HOW??
I didnt leave yet! I told my Dr. Again and they call up Walgreens& tell them someone MUST do a pill count in front of me each time from now on because he trusts me. They fid the count one month, then the 2nd month refused to & said that I can see my pills are fine, now go we have others in line.
Its not my fault youre unable to count!I finally had my Dr. Help me switch places, & will next month. They also made various errors on non controlled meds.also. One month I was given the incorrect inhaler.
One time three of the pills were for someone else, their name on it& wrong med totally.
I do not have a common easy to mix up name, most havent ever heard my last name before, thats not the cause. Incompetence is the issue here, & also in my opinion fraud& theft of controlled substance meds.
Product or Service Mentioned: Walgreens Pills.