The kiosks cannot 'delet' photos from your phone! All they do is download your photos.
The only person that can do that is the customer themselves by fooling around or touching the wrong buttons/options on their phones. It's customer error not the workers fault or the kiosks. Never in my many years of working in the photo department have I ever had a situation like that happen. Even when the kiosks crash/ freeze up/ what have you.
This sounds more like customer wanting to blame the worker for their mistakes cause of course everything that happens is odvuoisly the workers fault.
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