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Walgreens in Independence, Ohio - Clerk needs to ask for the customer card up front

3.7
Details
i was purchasing 2 bottles of nature bounty buy `1 get 1. And i had a coupon. He was going to charge me full price. So i said get 1 free. He asks if i have a card. Well of course doesnt everyone. DAH. Then instead of listening to my phone number i had to dig it out. The clerk should ask for the card or phone number up front like all the other stores. This is my 2nd problem . 1 more i dont come back. ***
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1 comment
Anonymous
#1772007

Well if you of course have a card and know you need it to get the discount then maybe you should be taking it out upon approaching the checkout counter. or just type in your number at the beginning of the transaction like everyone else and you wouldn’t have to DIG it out. DAH

Review
#1663015 Review #1663015 is a subjective opinion of poster.
Product
Walgreens Pills
Pros
  • Employees cashier
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I was shorted 40 pills I am now in withdrawal and lots of pain.I called corporate and laid into them. Haven't heard back yet, 1 day latter. Count your pills with the staff. Do not leave the counter.Someone's going for this.
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1 comment
Anonymous
#1409811

What location was this at....Had the same thing happen to me twice at the Eastern Ave. Location in Baltimore md....they need to check there cameras or have machine count the prescriptions.

The poeple can not be trusted. There has to be a new way to make sure we are getting the correct amount

Review
#1127499 Review #1127499 is a subjective opinion of poster.
Product
Walgreens Pills
Reason of review
Order processing issue
2.7
Details
I picked up a refill at Walgreens Destin Commons. When I opened the pills, the pills were not the same ones as I have been taking. I called pharmacy and they said they were out of the refill I usually used and they substituted it for a brand from a different...
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1 comment
LadyScot
#1136101

Most drugs in this country have multiple manufacturers. It keeps the costs of commonly used drugs affordable.

You could have had a reaction to an ingredient in the new manufacturer.

Or you could have a bug and got the *** at the same time you took the medication. It could possibly be coincidence.

Just ask who the manufacturer is, or look it up, and you can read the ingredient list.

Odds are, *** are a side effect of the drug in question, and you just got lucky until now, as one of the *** ingredients could be a bit more in the new pills.

Review
#819120 Review #819120 is a subjective opinion of poster.
Product
Walgreens Pills
Pros
  • Walgreens is fine
Cons
  • Would not accept return
  • Pharmacy
Reason of review
wrong mfg.
Preferred solution
Deliver product or service ordered
Tags
  • Walgreen pharmacy

Walgreens Pills Review

Every pharmacy including walgreens has refused to fill my legitimate prescription you should sue all the pharmacies I'm totally compliant pain patient and recently my pharmacy refused to fill prescription then I had to drive very far where I was told they wouldn't accept my insurance and I had to pay 600 cash for 150 pain pills or no meds
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Review
#756900 Review #756900 is a subjective opinion of poster.
Product
Walgreens Pills
Reason of review
Poor customer service
November 9th, 2015, Monday. I dropped off my prescript at around 4-4:30pm at the drive up. I asked the young lady at the window, "Do you have this medication in stock"? It was the generic for Oxycontin=morphine sulfate, I take the 30 mg extended release pills. She...
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5 comments
Anonymous
#1081594

It's illegal to give someone a narcotic that was not prescribed to them. You may want to let your daughter know that.

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Review
#747033 Review #747033 is a subjective opinion of poster.
Product
Walgreens Pills
Reason of review
Poor customer service

Walgreens - Pills Review from Miami Beach, Florida

1.0
Details
the pharmacy manager in the walgreens in sunny isles beach i show her a prescription from a doctor and she denied my husband the medicine she asked what was precribed tramadol for and she told him he have to wait until monday to talk to the doctor meanwhile he have to be in pain because she decided not to him the medicine and in the top of that she have the pills in the pharmacy is not this russian women makes a discremination in my family
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1 comment
Anonymous
#993176

If he is really in need take it to another pharmacy. It's very common for a pharmacist to want to follow up with the doctor on controlled substances before filling them.

A pharmacist can refuse to fill a prescription at his or her discretion. Another pharmacist may fill it without contacting the doctor.

Review
#646094 Review #646094 is a subjective opinion of poster.
Product
Walgreens Pills
Reason of review
Poor customer service

Walgreens in Homestead, Pennsylvania - Pharmacist and peronal details

1.0
Details
This is in regards to the pharmacist at the Walgreens Homestead, Pa. Waterfront store. Giving out personal medical information on his customers while on the phone and while other customers are present. Some vital information that could be used by someone to certainly cause problems for a person. This guy thinks he is the lord and savior and everyone should abide by what he thinks is the law. You're a pill counter and NOT a physician. Shut your mouth, little boy, and count your pills! If you want to dictate the kinds of medications you think a person should and should not be taking for certain conditions, you should have gotten a PhD!
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1 comment
Average_Employee
#987309

The little boys and girls behind the "pill counter" dictate your dependence on drugs. Given your attitude in this rant, I could probably relate to the lord and savior to which you inevitably abide to.

Review
#635041 Review #635041 is a subjective opinion of poster.
Product
Walgreens Pills
Pros
  • Location
Cons
  • D-bag pharmacist
Reason of review
Poor customer service

Walgreens Prescription Problem

3.0
Details
A little while ago I ordered medication for my mother, my niece, and myself. It took about three days for them to confirm that they received the electronic script. I was out of my seizure medication the first day and was blacking out at least four time a day for those three days. They then said that the medication I had ordered for my seizures was back ordered and they only had half of the medication amount. My mother complained to them to the point they DELIVERED my medication, as well as my mother's and my niece's meds. That is not the BIG issue. Thank God my niece looked at her medicine bottle before taking her night pills because the filled my mother's medication under her name and sent it out to her as her own. As their apology they took comped up for the medication cost. That wasn't enough for me so we switched pharmacies. Now we have a nice doctor who gets to know his customers personally, uses a credit line if you can't afford your meds right away, and delivers fo free. Walgreens in my eyes, as a pharmacy, has failed me and I will NEVER go back.
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1 comment
Anonymous
#972035

Why didn't you go to the hospital? They have drugs there for the people that NEED the drugs.

(As in will die or "blackout" with out them) didnt you daughter listen to the pharmacist about the drug she was getting.

That is oneself s responsibly to know what one is taking Or paying for. Im glad you found a system that works for you but realize not everyone needs a one on one.

Review
#619506 Review #619506 is a subjective opinion of poster.
Product
Walgreens Pills
Pros
  • Other staff
Cons
  • Customer service
  • Rude pharmacist
Reason of review
Both poor customer service and bad qualtiy
Loss
$11
Preferred solution
them to realize the mistakes they are making
Tags
  • Prescription Drugs
  • Medication Withdrawal
1.0
Details
At Walgreens store# 13667 (at 5280 Geary Blvd in San Francisco, CA 94118, between 16th and 17th Avenues), I ended up with the thoughtless, lazy, *** pharmacist Rimma yesterday and today (Tuesday-Wednesday, January 27-28, 2015). I paid $176.98 dollars out of my own...
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Review
#588087 Review #588087 is a subjective opinion of poster.
Product
Walgreens Pills
Pros
  • Lab techs were professional
Cons
  • Customer service
  • Pharmacist was rude
  • Loss of time
Reason of review
Damaged or defective
Loss
$177
Preferred solution
Deliver product or service ordered
Tags
  • Typhoid Pills
  • Drug Safety

Walgreens - Pills Review from Winter Springs, Florida

My husband just had major back surgery just over a week and Walgreens refused to fill a script for percoset 10/325 saying that they filled one last week and they won't so it again. He was prescribed 2 every 4 hours 1st and now 2 every 4-6 hours and reduce as needed and his next apt is in a month and Walgreens refused to fill it on we'd before thanksgiving. With no way to see the dr till Monday 5 days from now and only 1 day of medication left. So a person who just had major back surgery is left 9 days after surgery with no pain medication at all. There must be something that can be done. We have gone to several other places with no luck as we are told they don't have them. Walgreens pharmacy said that they should have prescribed him less percoset dosage and more long lasting pills to replace. We are not drs how would we know what to say. We are just taking what the dr says and now we have no idea what to do. Goto the ER!!! This is most resiculous thing I have ever heard of. I cannot wait till that person goes thought the same thing and can't get their medication.
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1 comment
Anonymous
#911374

Walgreens got themselves in a bit of trouble in FLA and other states, filling TOO many pain med prescriptions, lots of them were counterfeit prescriptions. Google Walgreens and lawsuit, record fine was paid, so now Walgreens pharmacists have tons of paperwork to fill out fore EVERY narcotic prescription.

CVS also got themselves into trouble, also. What I am saying is look for the signs that say that it "may take up to 2 days to fill your narcotic prescription, and we may not be able to fill it at all." I know of doctor's offices who have signs up "Do not use Walgreens" in places like Illinois, FLA, and so on. People have taken pics of these signs and reported to my support group about these issues happening all over in a "snowball effect" and it is trickling down to all other pharmacies. Walgreens messed it up for a lot of people and pharmacies, and now legitimate pain patients are the ones who are suffering.

That is why you have had so much trouble getting narcotics filled at Walgreens, especially. The most illegal scripts were filled in FLA, millions of them.

Review
#562644 Review #562644 is a subjective opinion of poster.
Product
Walgreens Pills
Reason of review
Poor customer service