Product: Walgreens Prescription Refill Clear all filters (434 of 434 reviews match)
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2.0
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over the last 60 days the quality of service at the Scottsbluff, Ne Walgreen's has deteriated to the lowest level I have ever encountered. The personal there blame the customer for everything as the reason they failed to get the prescriptions filled as promised.-- The...
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Review
#1310636 Review #1310636 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens in Lakeville, Minnesota - Crap service

2.2
Details
The Walgreens on krnwood trail in lakeville mn is the worst run store in the US! My scripts are the same every month, and the past 2 months, ive had to go back, pick up the script that i spent a half hour dropping off, just to being it to another one that actually knew what they were doing! No more walgreens for me!! The asian lady is a tool!
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Review
#1307894 Review #1307894 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
1.6
Details
Check the prices at other local pharmacies such as Kroger and Wal-Mart before purchasing any prescriptions from Walgreens. Walgreens tried to take full advantage of me because I needed a life dependent drug and wanted to charge $800 for the same exact prescription that...
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1 comment
h.kitchener
#1521268

Prescription drugs can vary wildly from pharmacy to pharmacy, but usually not to the extent you quoted. However, a pharmacy can charge whatever they want and it is up to the consumer to shop around for the best price as you did. Your concern for "the elderly" is nice, but it's really not nice to take advantage of anyone, not just old-timers.

Review
#1306755 Review #1306755 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Pricing issue
Loss
$491
Preferred solution
Let the company propose a solution
1.0
Details
I have been a long-time customer Walgreens. My doctor writes my pain medication prescription by the law for 26 pills at a time. I usually make those last a month or a little more. The last 4 months I have filled my prescription at Walgreens they have told me that my...
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Review
#1301194 Review #1301194 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
1.5
Details
Walgreens in RI, are horrible. They have taken up new policies. Now my 88year mom has been a Customer of rite aid for 30yrs. No problems ever. With Walgreens, they refused to deliver her medication unless she gave them her credit card, wouldn't take it over the phone,...
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Review
#1299093 Review #1299093 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
1.3
Details
Walgreens Hampton and Chippewa St. Louis, MO. They would write the rest of my script. It was not even early the lady was so stupid and ignorant that she would not even listen and count how many days it had been. Makes no sense. Im leaving out of town today I planned on...
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1 comment
JellyDoll
#1514867

Why did you wait until the last possible minute to refill your meds? Seriously, plan better next time.

Apart from that, they wouldn't "write" the rest of your prescription? Pharmacies don't write scrips.

Your complaint makes no sense. You also did not state whether or not this was a {{Redacted}}, a control or a maintenance medication, because depending on its classification, it cannot be filled early no matter what.

Review
#1294714 Review #1294714 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
I have been using Walgreens of an on for years. Lately the pharmacy has been tense. With the world convinced that there is an opiate epidemic new laws,rules etc. have fueled a problem. Any one with a chronic pain issue are having problems filling narcotic...
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Review
#1292055 Review #1292055 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
2.8
Details
After today I’m done with Walgreens! So my doc send script 6 days early. So you would think that on the morning due it would be ready, right? So this real piece of work make pharmacy tech tells me sorry we just opened give it an hour. I’m sitting here inside 33 minutes...
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3 comments
Anonymous
#1556521

Hello Welcome to Walgreens....people like you make our day and give us something to look forward to. Grow up!

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Review
#1291595 Review #1291595 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
1.0
Details

Update by user Jul 15, 2018

Walgreens did have an investigation and it appears that can cannot process the claim with my insurance company, Cigna. I have spoken to, and written emails to at least ten different reps of both companies. Thursday, Cigna sent me to the Walgreens on Kennedy Ave in...

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Review
#1281115 Review #1281115 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Incompetence
Reason of review
Poor customer service
Preferred solution
Assure Walgreens customers they will not have to deal with this incompetence ever again
I purchased an item online at Walgreens at Airline and Parker in Houston. When the order came in, it was not the correct item I order. The store called and said I would have to come into the store and then return it for a refund. If I did not pick up the item within 21...
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Review
#1277056 Review #1277056 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Not as described/ advertised