Product: Walgreens Prescription Refill Clear all filters (368 of 368 reviews match)
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I have used Walgreens pharmacy for many years. When we moved from Shawnee, KS (wonderful service) to Olathe, KS about 4 years ago, I began my struggle with the store at 151st and Blackbob. There have been minor slip ups over the years (refill not ready when it's...
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2.5
Product
Walgreens Prescription Refill
I liked
  • Local store
I didn't like
  • Pharmacy service
#1228920
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Got a call from wlagreens saying my meds were ready.I called to confirm. Once i got there they asked what one was i execting. I told them. Tbey said it would take 15 mins to refill. What? Go back 30 mins later again was told it would take 15 mins to fill. By then im a...
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ransom
ransom

I'm certain there is more to this story. Let's hear it. I expect it would sound different from the pharmacies point of view.

2.5
Product
Walgreens Prescription Refill
#1219773
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Gave me option to pay, so I did since out for several days, they received script on 3/5, I called my pharmacy company, explained Walgreens claiming system down, Optum did a reverse check, then called Walgreens, and within moments it showed up on the ins side as of...
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Walgreens Prescription Refill
#1204695
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I will never use nor shop with Walgreens again! I've never had that experience with any other pharmacy. I've used Meijers, and two others and they all let you pick up a day or two early to account for scheduling conflicts. I don't know how CVS does this sort of thing...
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1.9
Product
Walgreens Prescription Refill
#1201464
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The problem was is that I had paid for the prescription at Walgreens through my insurance and had to pay for the entire prescription (full price) again at CVS because Walgreens did not transfer all of the information on my account (insurance). They never told me that...
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2.0
Product
Walgreens Prescription Refill
I didn't like
  • Having to wait aweek for a medicatiom
  • Need training in customer relationship
  • No notification
#1200028
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Walgreens - Short on counting

Dropped off a prescription for 90 pills at Broadway and 2nd street Denver CO today. Pick up prescription to find it was filled with only 60. This is the forth time it has happened. How come there is no disaplinary action for these kind of mistakes. What will it take to get their attention. Someone is going to end up in hospital or worse if something is not done to correct this careless behavoir.
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
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Walgreens Prescription Refill
#1188412
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So they switched me to Walgreens. While tryinng to refill a medicine, they told me to call my doctor to give it to me to bring? Ok, this is not an opioid that requires me to manually bring the med. the DEA doesn’t require this either. They need a fax from my doctor....
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Anonymous
Anonymous

Really....Complain to your insurance company. Why wouldn't you want to give proper ID? Bet me! you will not pay full price for the prescription next time...quit living in a dr...

1.6
Product
Walgreens Prescription Refill
#1187616
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Rx antibiotic phoned in at 10am. Attempt to pick it up at 5:30pm & told it wasn't ready.... really! It's a Zpak...comes in a box pre-labeled and blister packed...just slap a label on it and you are good....does it really take 7 hrs to do that. I was told that due to...
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Product
Walgreens Prescription Refill
#1186009
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I have filled RX’s at Walgreens for years; same RX’s every 90 Days. Presented in January and the pharmacist said my insurance card was invalid but offered the RX at a cash price of $365. Called my insurance company and they said it is valid and the pharmacist should...
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1.0
Product
Walgreens Prescription Refill
#1183386
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Walgreens - Awful

When they took over rite aid they made me drive 30 miles to get a medications....and then that location said that they didn't have my info..... Very pissed. I will be taking all my business to another competitor of this awful company!
2.3
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
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Product
Walgreens Prescription Refill
#1182259
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