Product: Walgreens Prescription Refill Rating: 1 Star Clear all filters (120 of 434 reviews match)
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Walgreens in Staten Island, New York - Rude pharmacy techs and common mistakes

1.0
Details
Attempted to refill two prescriptions on September 12, 2019 both refillable until Oct. 2019 and Nov. 2019 respectively. Talked to a male pharmacy tech at Getz Ave Walgreens on Staten Island who was rude and unprofessional.This Walgreens commonly makes errors advising that prescriptions need Dr. Approval even when they clearly do not I'm going to CVS next time..
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1 comment
Anonymous
#1772008

it’s called a prior authorization. not their fault, they just fill. blame your insurance company.

Review
#1652213 Review #1652213 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Rude pharmacy techs
Reason of review
Poor customer service
Preferred solution
Not shopping there anymore
Tags
  • Walgreens Poor Customer Service

Walgreens in Chattanooga, Tennessee - Dangerous

1.4
Details
My husband and myself had used Walgreens (Hwy. 153 Hixson, TN) for years until both of us received someone elses rx on 2 different occasions. Had our info on the printouts and on the bottles but was a med for cardiac conditions of which we dont have a problem with. I know it wasn't just a problem with us....a lady called me to say she had rec.my husbands meds by mistake....and one printout had his info on it. I do not like waiting 30 min or longer at drive thru to get meds. I changed pharmacys and have not had one error in meds since. Walgreens has too many stores....like Walmart...no excuses for these mistakes.....too greedy. Will never use a Walgreens again.
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Review
#1650683 Review #1650683 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
1.0
Details
I've been going to Walgreens. for a few years to get my prescriptions.. I could never count on them being in when they said they were going to be... even when I got a text saying that my prescription was ready. One time they handed my boyfriend someone else's...
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2 comments
WiseMaltese304
#1737076

Walgreens needs to be investigated by the FDA. They are constantly cheating old people out of medication by changing a 30 day prescription to 37 days without doctors permission leaving their customers 7 days short.

This is endangering the health if many of the older customers. A class action lawsuit needs to be filed.

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Review
#1609274 Review #1609274 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Overcharged
  • Pharmacy
  • Unhelpful
Reason of review
Pricing issue
Loss
$2000
Preferred solution
Tell everyone and anyone to do business elsewhere
Tags
  • Economics
  • Very Slow Service

Walgreens in Dubuque, Iowa - Robbing Customers

1.0
Details
A prescription my insurance wont cover is $14 at other pharmacies & $43 at Walgreens. How sickening that you have to take advantage of your customers!! I will NEVER patronize your store again!! Only low lifes do what you do to your customers.
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Review
#1430416 Review #1430416 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Pricing issue
Preferred solution
Price reduction

Walgreens in Scottsdale, Arizona - Over Charge

1.0
Details
Transferred prescription from Surprise, Az. to Scottsdale, Az. was charged $209 at Scottsdale location for same prescription as received from Surprise location for $0. Confronted Tech and Pharmacists about price, verified Medical Insurance after asking to. Why was it necessary to verify insurance again if same stores?
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Review
#1427674 Review #1427674 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Pricing issue
1.0
Details

Update by user Jan 03

This issue was never resolved. Walgreen never contacted me nor do they care too.

Original review posted by user Dec 04, 2018

I have been a customer at walgreens for over 20 years. I also take my prescriptions to other pharmacies where ever I can get a better price. I took my prescription to your store on Oct. 28 and was given a hard time from a male staffer and told he would not fill my...
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1 comment
h.kitchener
#1607399

You might want to go to the main Walgreen website and find the "contact us" or similar button and complain about this location. Give names if you have them.

Your use of pharmacies for the reasons stated is wise and reasonable.

The attitude of Walgreen's is rude and may even be forbidden by your state's pharmacy regulatory agency. You could do some research in this if you wish.

Review
#1415086 Review #1415086 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Will not return
Reason of review
Poor customer service
1.0
Details
This past week I needed my lyrica filled. They kept saying I need A preauthorization. I got my doctor to do it many times this week. I still do not have my lyrica that I have been on for many years now. The sore in Lenoir N.C. just sucks!
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2 comments
Anonymous
#1587138

so does your spelling.

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Review
#1379104 Review #1379104 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
1.0
Details
I always call within 21 days of the last refill for my birth control. My 1st problem is the gentlemen who picked up Richard advising you all are out of the type I use, your store never have the brand that I need and it's inconvenient that it delays when I can take it....
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Review
#1378892 Review #1378892 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Bad pharmacists
  • Poor service
  • Lack of respect
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Prescription for Colcrys 0.6 mg tablet, placed by my doctor Dr. Fink from Health Partners on Monday September 24, 2018, and which was delayed because the pharmacy had to fill some paperwork to satisfy the insurance, apparently was ready for pick up on Friday September...
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Review
#1368482 Review #1368482 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Poor service
  • Delay in making prescription available
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Incompetent Management
  • Poor Administration
  • Poor Service
1.0
Details
When Walgreens took over it has been a diseater. It took 2 weeks for my records to transfer over to them. Even though it was suppose to be immediately. The 3 times I’ve been there to pick up prescriptions they are never ready. Even though they had the prescription for...
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Review
#1367760 Review #1367760 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue