Product: Walgreens Prescription Refill Rating: 2 Stars Clear all filters (64 of 434 reviews match)
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1.8
Details
I called to have my prescription refilled on 7/30/19, they said it would be ready the next day. I went the next day it was only partially filled. I just came from Walgreens I was told it would be ready in 10 or 15 minutes they were "working on it" after waiting for 45...
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1 comment
Anonymous
#1728166

Walgreens does not keep my Medication in stock. They need to make sure they have enough because I usually have to wait a couple of extra days after pick up time is allowed.

Review
#1610385 Review #1610385 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
2.1
Details
Pharmacist had filled prescription and I brought in new insurance. Due to the new billing, the pharmacy tech, Lorena needed him to reverify the prescription. As I had walked in, the pharmacist on duty was yelling about getting too many benzodiazepines prescriptions and...
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2 comments
Anonymous
#1700936

Sounds like that pharmacist is off of his psychiatric meds!

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Review
#1491114 Review #1491114 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Rude pharmacist
  • Incompetent pharmacy service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Walgreens ethical violation
1.9
Details
Walgreens 12601 Smoketown Rd, Woodbridge, VA 22192 My Google review The pharmacy use to be good. Today the pharmacist. Told me i took to many pills when the instructions read take 4x daily as needed if you take 4 its to much well whys it say that, shouldn't it it say...
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2 comments
Anonymous
#1542327

I agree with you! The racism is sick and disgusting and needs to stop now!

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Review
#1331453 Review #1331453 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
2.0
Details
over the last 60 days the quality of service at the Scottsbluff, Ne Walgreen's has deteriated to the lowest level I have ever encountered. The personal there blame the customer for everything as the reason they failed to get the prescriptions filled as promised.-- The...
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Review
#1310636 Review #1310636 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens in Lakeville, Minnesota - Crap service

2.2
Details
The Walgreens on krnwood trail in lakeville mn is the worst run store in the US! My scripts are the same every month, and the past 2 months, ive had to go back, pick up the script that i spent a half hour dropping off, just to being it to another one that actually knew what they were doing! No more walgreens for me!! The asian lady is a tool!
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Review
#1307894 Review #1307894 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
1.6
Details
Check the prices at other local pharmacies such as Kroger and Wal-Mart before purchasing any prescriptions from Walgreens. Walgreens tried to take full advantage of me because I needed a life dependent drug and wanted to charge $800 for the same exact prescription that...
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1 comment
h.kitchener
#1521268

Prescription drugs can vary wildly from pharmacy to pharmacy, but usually not to the extent you quoted. However, a pharmacy can charge whatever they want and it is up to the consumer to shop around for the best price as you did. Your concern for "the elderly" is nice, but it's really not nice to take advantage of anyone, not just old-timers.

Review
#1306755 Review #1306755 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Pricing issue
Loss
$491
Preferred solution
Let the company propose a solution
1.5
Details
Walgreens in RI, are horrible. They have taken up new policies. Now my 88year mom has been a Customer of rite aid for 30yrs. No problems ever. With Walgreens, they refused to deliver her medication unless she gave them her credit card, wouldn't take it over the phone,...
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Review
#1299093 Review #1299093 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
1.9
Details
Walgreens is the closest, they moved to the area, seven-eight years ago (Magnolia Texas). The staff said what do you need, she told him but instead of taking the prescription then, said you will have to wait...then came back five minutes later and took the...
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Review
#1251193 Review #1251193 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Total lack of customer concern by staff
Reason of review
Poor customer service
Loss
$1
Preferred solution
Management acknowledgement that they received this information.
1.9
Details
I have the walgreens app on my phone. On the app it said 1 refill due. I submitted the refill which was 23 days from the last fill. When I got to Walgreens the medication was filled but the pharmacist said he wouldnt let me have it until 31 days. I will run out of...
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Review
#1239718 Review #1239718 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
2.2
Details
First they said that they had to talk to my Doctor about a prescription. A week later I was told they were still waiting. My Doctor had told me twice that the prescription was approved. I asked the Pharmacist who they contacted. It was my doctor from 2 years ago! and...
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Review
#1219438 Review #1219438 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • Counter folks are good to excellent
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution